Client Relations Associate

2 weeks ago


San Diego, California, United States SD HIRING FIRM Full time

We are thrilled to invite a new member to our esteemed brand management organization, which collaborates with well-known brands to elevate their national visibility. In light of our significant growth forecasts, we are seeking a Customer Service Trainee to become part of our vibrant team. The primary objective of the Customer Service Trainee will be to guarantee that every customer enjoys a positive interaction and leaves with a lasting impression.

Our firm provides extensive training and development opportunities for the Customer Service Trainee position. While previous experience in customer service or sales is advantageous, it is not a prerequisite. If you are a committed and self-driven individual, we are ready to equip you with the essential training.

Responsibilities of the Customer Service Trainee:

  • Engage with potential customers, providing them with insights about our client's offerings
  • Facilitate sales negotiations to transform inquiries into accounts with strong retention
  • Maintain thorough follow-up on accounts and assist in client onboarding
  • Comply with company policies concerning time-sensitive communications and submissions
  • Ensure adherence to corporate guidelines and procedures
  • Participate in ongoing training and development with enthusiasm
  • Work collaboratively with the Customer Service and Support team to improve customer engagement


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