Customer Service Representative for Luxury Leather Goods
4 hours ago
We are seeking a skilled Customer Service Representative to join our team at Shoe Service Plus Inc. The ideal candidate will have experience in after-sales service for shoe and handbag repair, with a passion for delivering exceptional customer experiences.
Key Responsibilities- Provide expert advice and assistance to customers on leather repair and care needs
- Offer hands-on technical support for the repairing of luxury leather products
- Enter repair work orders into our POS and online systems
- Assist customers with service, work estimates, or existing work order questions
- Previous experience in shoe and handbag repair, preferably in a luxury retail setting
- Strong attention to detail and inspection skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of CRM software and/or other POS systems
As a Customer Service Representative at Shoe Service Plus Inc, you will have the opportunity to work with a dynamic team, learn new skills, and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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