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Operations Manager

2 months ago

Venice, Florida, United States Jimmy John's Franchise, LLC Full time
Assistant Manager Job Description

We are seeking a highly motivated and organized Assistant Manager to join our Jimmy John's team. As an Assistant Manager, you will play a key role in overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and a positive work environment.

Key Responsibilities:
  • Lead and manage a team of employees to achieve sales and customer satisfaction goals
  • Assist the Manager in overseeing restaurant operations, including inventory management, scheduling, and employee development
  • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
  • Maintain a clean and safe work environment, adhering to health and safety standards
  • Collaborate with the management team to develop and implement strategies to improve sales and customer satisfaction

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in a management or supervisory role, preferably in the food service industry
  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system