Caregiver Support Specialist

1 week ago

Cambridge, Massachusetts, United States SOS International LLC Full time
Job Title: Caregiver

SOS International LLC is seeking a dedicated Caregiver to join our team in Cambridge, Massachusetts. As a Caregiver, you will play a vital role in providing direct care and supervision to unhoused family guests within a shelter environment or day center.

Key Responsibilities:
  • Conduct intake services, including recording guests' personal property and completing necessary documentation.
  • Provide direct care and supervision to guests within the shelter environment.
  • Interact with guests in a positive, trauma-informed manner to facilitate a safe and caring atmosphere.
  • Escort guests to and from different destinations within the facility.
  • Monitor cleanliness and sanitation of resident areas and report needs to appropriate staff.
  • Conduct wellness checks in and around the shelter.
  • Ensure guests uphold shelter rules and communicate any issues or concerns to the site Case Manager.
  • Take guest attendance, maintain bed count, and monitor shelter capacity.
  • Recognize signs and symptoms of illness, treat minor ailments, and seek appropriate guidance from supervisors if guests require additional screening or care.
  • Submit prompt and accurate documentation, including incident reports, daily logs, and other required paperwork.
Requirements:
  • Must be authorized to work in the U.S.
  • High school diploma or GED.
  • Must pass background checks and Child/Adult Protective Services (C/AN) checks.
  • Ability to work independently or within a team.
  • 1 year of related work experience in an administrative or social services setting.
  • Ability to act responsibly, professionally, and use good judgment under pressure.
  • Ability to multitask in fast-paced, deadline-driven environment.
  • Excellent interpersonal and staff management skills.
  • Strong communication skills in both verbal and written.
  • Proficient in Microsoft Office suite.
Preferred Qualifications:
  • Competencies include de-escalation, interpersonal awareness, critical thinking, and teamwork.
  • Experience working with vulnerable, unhoused, or migrant populations.
  • Bi-lingual fluency in Haitian Creole and English.
  • Demonstrating successful interaction with peers and/or clients.
Work Environment:

The Caregiver will work in a fast-paced environment, interacting with guests in a positive and trauma-informed manner. The ability to remain composed under pressure while ensuring the safety and well-being of guests is essential. The Caregiver will work non-traditional hours, including consecutive nights and weekends when necessary, and will be required to work efficiently under deadlines and pressure.

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