Automotive Parts Specialist

2 weeks ago

Longmont, Colorado, United States Asbury Automotive Full time
About Asbury Automotive

Asbury Automotive Group (NYSE: ABG) is a prominent player in the automotive retail sector, recognized as a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are transforming the conventional dealership experience through cutting-edge technologies and a steadfast commitment to our team members, customers, and partners. Our culture, guided by our North Star and Compass and energized by our DRIVE values, aims to become the Most Guest Centric Automotive Retailer. At Asbury, we collaborate to deliver outstanding experiences for our customers while fostering a fun, supportive, and inclusive environment where team members can excel both personally and professionally. Our dedication has earned us accolades as one of the best workplaces by Newsweek and US News & World Report.

Stevinson Hyundai is in search of a knowledgeable Parts Counterperson to enhance their operations at a new location.

Previous experience in a dealership as a Parts Counterperson is preferred.

Compensation: $55,000-$65,000 Annually (salary includes base pay and a percentage of department profits as part of the compensation structure.)

Work Hours: Full-time schedule as outlined

Benefits and Recognition:
  • Paid holidays and time off
  • Comprehensive training programs
  • Holiday matching
Insurance and Retirement:
  • Medical, vision, dental, accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks of paid maternity leave or 1 week of paternity leave
  • Health savings accounts
  • Flexible spending accounts (tax-free)
  • Short-term and long-term disability coverage
  • Life insurance options (Whole Life and Term)
  • 401k plan with company matching
Learning and Career Development:
  • Digital tools for career advancement
  • Ongoing training through Asbury's Internal Learning Management System
  • Opportunities for professional growth and development
Additional Benefits:
  • Employee assistance programs
  • Discounts on vehicle purchases, parts, and service repairs
  • Scholarship opportunities
  • Participation in community service initiatives
  • Robust employee referral program with bonus potential
  • Complimentary Saturday lunches provided by the dealership
Job Responsibilities:

As a Parts Counterperson, you will be responsible for selling parts to customers, whether over the counter, through the shop, or via phone.

Key Duties:
  • Assist all customers (retail and shop) in selecting necessary parts in a friendly, professional, and efficient manner.
  • Inform customers about companion part requirements and promotions, ensuring they are aware of the full product range.
  • Handle phone inquiries, providing price quotes and relevant information.
  • Review body shop estimates to ensure ordered parts are accurate and pricing aligns with estimates.
  • Deliver exceptional service to both internal and external customers.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock items or shop materials needing immediate attention.
  • Locate out-of-stock parts from external sources and submit emergency orders when necessary.
  • Stock and post incoming orders as required.
  • Assist the Parts Manager with daily stock orders and replenishment.
  • Support the Parts Manager during the annual physical inventory of parts.
  • Follow up on back-ordered parts.
  • Verify will-call and back-order files weekly, returning unclaimed items to vendors or restocking as needed.
  • Replenish assigned inventory on a daily basis.
  • Process payments from retail customers or obtain credit authorization.
  • Prepare orders for daily shipment, delivery, or pick-up.
  • Engage with assigned accounts via phone.
Qualifications:
  • High school diploma or GED, along with 2+ years of relevant experience and/or training; or an equivalent combination of education and experience.
  • Proficiency in English is required (bilingual is advantageous).
  • Ability to read and comprehend simple instructions, short correspondence, and memos; capable of writing simple correspondence.
  • Aptitude for effectively presenting information in one-on-one and small group settings to customers, clients, and colleagues.
  • Valid Driver's License.
  • Ability to regularly lift and/or move up to 25 pounds, and frequently lift and/or move more than 50 pounds.
  • Work environment typically involves a shop setting, utilizing a computer, telephone, and other equipment as necessary.
  • Must successfully pass pre-employment screening (background and drug test).
  • Must be at least eighteen years of age.
  • Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.
Asbury Automotive Group is an equal opportunity employer, providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other Details:
  • Job Family: Parts
  • Pay Type: Salary

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