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Customer Engagement Specialist

2 months ago

Twin Falls, Idaho, United States Twin Falls Subaru Full time

Become a Key Player at Twin Falls Subaru as a Customer Engagement Specialist

If you possess a strong drive for customer satisfaction and a desire for professional growth, Twin Falls Subaru welcomes you to explore this opportunity.

Dedicated to transforming the automotive purchasing journey, Twin Falls Subaru in Idaho adheres to seven fundamental commitments, ensuring a seamless experience for all clients.

Position Summary:

Twin Falls Subaru is on the lookout for dynamic Customer Engagement Specialists to enhance operations at their dealership in Idaho. Your primary duties will include managing phone communications, responding to online inquiries, and drawing customers to the dealership.

Your compensation will be performance-driven, with a combination of hourly wages and bonuses linked to appointments scheduled, attended, and completed.

Benefits of Joining:

  • A distinctive workplace culture built around 7 core commitments
  • Career advancement opportunities within the organization
  • Comprehensive Medical and Dental coverage, 401k plan
  • Paid Training and Employee discounts

Essential Duties:

  • Professionally manage incoming calls and online inquiries
  • Facilitate customer visits to the dealership
  • Establish quick rapport with clients and convert inquiries into loyalty
  • Conduct follow-ups to ensure customer satisfaction and foster long-term relationships
  • Exhibit mastery in phone communication, persistence, and adaptability

Required Skills and Qualifications:

  • Excellent communication abilities
  • Proficient in email and text correspondence
  • Basic computer literacy and creativity
  • Ambition for success and resilience
  • Spanish language skills are a plus

At Twin Falls Subaru, we prioritize internal advancement, considering external recruitment only when necessary. If you align with our values and seek to grow within the team, we encourage you to apply.

Become a vital contributor by enhancing customer experiences and fostering relationships. Explore this opportunity today.