Global Customer Experience Manager
2 weeks ago
In this exciting opportunity, you will be responsible for managing end-to-end omnichannel digital marketing campaigns, from setup and execution to performance assessment, data analysis, and reporting. Your role will involve coordinating with account management and technical teams to ensure timely delivery of client projects. You will also be responsible for communicating clients' desired outcomes to internal development teams and ensuring effective communication and campaign execution as per Statements of Work (SOWs).
We are seeking a highly skilled and experienced professional who can think creatively, prioritize rapidly, and manage multiple initiatives simultaneously. The ideal candidate should have a bachelor's degree in a relevant discipline, such as Communication, Marketing, Business, Computer Science, Data Science, etc., and at least 3 years of experience in Client Services or Account Management. Additionally, you should have expertise in digital marketing campaign management, including email, SMS, social media, and other channels.
What We Offer:
- A competitive salary of $120,000 - $150,000 per year, depending on experience.
- A dynamic and collaborative work environment with a global team.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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