Desktop and Mobile Device Support Technician

3 weeks ago


New York, New York, United States City of New York Full time
City of New York - Job Title: Desktop and Mobile Device Support Technician

The City of New York's Department of Environmental Protection (DEP) is seeking a highly skilled Desktop and Mobile Device Support Technician to join its team. The successful candidate will provide technical support for desktop and mobile devices, working closely with the IT Support team to ensure seamless operations.

Job Summary:

This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion for delivering exceptional customer service. The successful candidate will have a strong understanding of local area network and wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management.

Requirements:
  • A baccalaureate degree from an accredited college, and two years of satisfactory full-time experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management
  • Strong technical skills, including knowledge of Windows 10, Windows 11, and Windows servers
  • Excellent communication and customer service skills


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