Desktop Infrastructure Technician
7 days ago
Job Summary: Desktop Infrastructure Technician
Mindlance is seeking a skilled Desktop Infrastructure Technician to join our team. As a Desktop Infrastructure Technician, you will be responsible for ensuring the reliable operation of our desktop computing environment in the NYC Office.
Key Responsibilities:
- Install, configure, and troubleshoot desktop computers and peripherals.
- Maintain and update software applications to ensure compatibility and security.
- Collaborate with end-users to identify and resolve technical issues.
- Document and track technical incidents to ensure efficient resolution.
- Develop and implement procedures to improve system performance and reduce downtime.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3+ years of experience in desktop support.
- Excellent problem-solving and communication skills.
- Knowledge of network protocols and operating systems.
Benefits:
- $70,000 - $90,000 per year salary.
- A comprehensive benefits package, including health insurance and retirement plan.
- Opportunities for professional growth and development.
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