Network Systems Administrator

2 days ago


New York, New York, United States City of New York Full time
Job Description

The City of New York is seeking a highly skilled Desktop and Mobile Device Support Technician to join its team at the Department of Environmental Protection (DEP). The successful candidate will provide technical support for desktop and mobile devices, working closely with the IT Support team to ensure seamless operations.

Responsibilities:
  • Provide technical support for desktop and mobile devices, including troubleshooting and repair activities
  • Assist with complex troubleshooting and repair activities
  • Order and maintain inventory of spare parts and equipment
  • Review and monitor ticket queues for reporting to clients and operations management
  • Imaging PCs with the correct software for departments
  • Active Directory administration

Requirements:

A baccalaureate degree from an accredited college, and two years of satisfactory full-time experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management. Alternatively, a four-year high school diploma or its educational equivalent and six years of satisfactory full-time information technology experience may be considered.



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