Ticket Sales Account Manager
6 days ago
Job Title: Account Executive, Ticket Sales Specialist
Department: Ticketing and Sales
Reporting: Manager, Ticket Sales and Marketing
Job Summary:
The Ticket Sales Account Executive responsibilities include selling and servicing new business opportunities, creating new ideas to increase ticket sales, and performing basic office functions as needed.
This position will build relationships with clients to provide repeat business and excellent customer service.
This role will call past, cold-call potential clients and handle incoming calls from incoming sales prospects to sell season, group, and partial plan ticket packages.
Key Responsibilities:
- Sell Tucson Roadrunners products including season tickets, partial/mini plan packages, and group tickets.
- Build relationships to provide repeat business and excellent customer service.
- Proactively create opportunities for new business with existing clients.
- Make a minimum of 60 cold calls from provided lists to area businesses to sell season, group, and partial plan ticket packages.
- Call past clients and cold call new sales leads to generate sales.
- Handle incoming sales calls from sales prospects for all ticket products.
- Conduct in-arena appointments and tours of the venue.
- Meet or exceed assigned sales goals for all ticket products.
- Maintain and complete accurate records of all ticket product customers.
Required Knowledge, Skills, and Abilities:
- Excellent communication skills, both written and oral
- Manage multiple relationships well
- Detail oriented and organized
- Aggressive, competitive, and committed
- Highly motivated with a desire to be successful
- Effective time management skills
Education and Formal Training:
- Bachelor's Degree
Experience:
- Prior telemarketing and/or sales experience is preferred but not required
Material and Equipment Used:
- Daily use of Ticketmaster and Archtics software as well as Excel and Salesforce
AEG is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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