Ticket Sales Account Manager

6 days ago


Tucson, Arizona, United States AEG Full time

Job Title: Account Executive, Ticket Sales Specialist

Department: Ticketing and Sales

Reporting: Manager, Ticket Sales and Marketing

Job Summary:

The Ticket Sales Account Executive responsibilities include selling and servicing new business opportunities, creating new ideas to increase ticket sales, and performing basic office functions as needed.

This position will build relationships with clients to provide repeat business and excellent customer service.

This role will call past, cold-call potential clients and handle incoming calls from incoming sales prospects to sell season, group, and partial plan ticket packages.

Key Responsibilities:

  • Sell Tucson Roadrunners products including season tickets, partial/mini plan packages, and group tickets.
  • Build relationships to provide repeat business and excellent customer service.
  • Proactively create opportunities for new business with existing clients.
  • Make a minimum of 60 cold calls from provided lists to area businesses to sell season, group, and partial plan ticket packages.
  • Call past clients and cold call new sales leads to generate sales.
  • Handle incoming sales calls from sales prospects for all ticket products.
  • Conduct in-arena appointments and tours of the venue.
  • Meet or exceed assigned sales goals for all ticket products.
  • Maintain and complete accurate records of all ticket product customers.

Required Knowledge, Skills, and Abilities:

  • Excellent communication skills, both written and oral
  • Manage multiple relationships well
  • Detail oriented and organized
  • Aggressive, competitive, and committed
  • Highly motivated with a desire to be successful
  • Effective time management skills

Education and Formal Training:

  • Bachelor's Degree

Experience:

  • Prior telemarketing and/or sales experience is preferred but not required

Material and Equipment Used:

  • Daily use of Ticketmaster and Archtics software as well as Excel and Salesforce

AEG is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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