Director of Guest Experience and Security

3 weeks ago


New York, New York, United States Virgin Hotels New York Full time

**Job Title:** Director of Guest Experience and Security

We are seeking an experienced Director of Guest Experience and Security to join our team at Virgin Hotels New York.

The estimated salary for this position is $90,000 - $115,000 per year.

About the Job:

The Director of Guest Experience and Security will be responsible for creating a safe and welcoming environment for guests. This includes coordinating with departments, training staff, and responding to guest inquiries.

Key Responsibilities:

  • Coordinate additional personnel for Conference and Banqueting functions
  • Plan, deliver, and facilitate regular teammate awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures

Requirements:

  • Current, legal ability to work in the United States
  • Minimum of 5 years of Loss Prevention/Security management experience preferred
  • Previous experience in hospitality preferred
  • Proficient computer skills in MS Outlook, Word, Excel, and PowerPoint


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