Guest Services Director
4 days ago
We are seeking a highly motivated Guest Services Director to join our team at The Franklin Hotel in New York. As a key member of our Front Office team, you will be responsible for providing exceptional guest experiences and driving revenue growth.
Job DescriptionThis is a full-time opportunity with a competitive salary range of $20.07 - $24.09 per hour, depending on experience. Benefits include medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.
The successful candidate will have at least 2-3 years of progressive experience in a hotel or related field, with a high school diploma or equivalent required. College coursework in a related field is helpful, and previous supervisory responsibility is preferred. A valid driver's license for the applicable state is also necessary.
Responsibilities- Show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Maintain composure and objectivity under pressure, and effectively handle problems in the workplace.
- Evaluate and select among alternative courses of action quickly and accurately, and work well in stressful, high-pressure situations.
- Perform complete and accurate tasks and duties on the shift checklist, and ensure that all tasks are completed in a timely and efficient manner.
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Guest Services Director
2 weeks ago
New York, New York, United States Conrad Hotels & Resorts Full timeThe Conrad New York, a top-rated 4-Star hotel, seeks a skilled Guest Services Director to lead the team in providing exceptional guest experiences.This upscale hotel boasts 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets, including a restaurant, rooftop bar, and in-room dining. Located in the heart of Lower Manhattan, it's...
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Guest Services Director
7 days ago
New York, New York, United States STK Full timeWe're seeking a seasoned Guest Services Director to join our team at STK Steakhouse, where you'll play a critical role in delivering exceptional guest experiences and driving business growth.Annual Salary: $90,000 - $140,000Job Overview:Lead, educate, motivate, and energize the team to achieve exceptional guest satisfaction and loyalty.Ensure seamless...
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Director of Guest Services
5 days ago
New York, New York, United States Loews Regency Hotel Full timeAre you a seasoned hotel professional looking for a new challenge? We're seeking a Director of Front Office to lead our front desk, telecom, and concierge services teams at Loews Regency New York Hotel. In this role, you'll have the opportunity to join a dynamic luxury hotel team and deliver exceptional guest experiences that exceed expectations.To succeed...
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Guest Services Director
7 days ago
New York, New York, United States IHMS LLC. Full timeAbout the Job:We are looking for a seasoned professional with excellent leadership skills and a passion for delivering exceptional customer service. As a Guest Relations Manager, you will be responsible for managing all aspects of the Guest Relations function, ensuring seamless interactions between guests, staff, and other departments.
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Catering Services Coordinator
6 days ago
New York, New York, United States Guest Services, Inc. Full timeCareer Overview: As a Catering Attendant at Guest Services, Inc., you will be responsible for providing exceptional customer service and ensuring the success of catered events. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities:Set up, break down, and...
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Elite Guest Experience Director
4 days ago
New York, New York, United States Four Seasons Hotels Limited Full timeAbout Four SeasonsFour Seasons Hotels Limited is a luxury hospitality company that operates high-end hotels and resorts around the world. Our team members create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.Job SummaryThis role is responsible for leading the hotel operations team to ensure...
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Director of Guest Experience and Security
1 week ago
New York, New York, United States Virgin Hotels New York Full time**Job Title:** Director of Guest Experience and SecurityWe are seeking an experienced Director of Guest Experience and Security to join our team at Virgin Hotels New York.The estimated salary for this position is $90,000 - $115,000 per year.About the Job:The Director of Guest Experience and Security will be responsible for creating a safe and welcoming...
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Guest Service Ambassador
7 days ago
New York, New York, United States Cipriani Full timeCipriani is seeking an experienced Luxury Guest Relations Coordinator to provide exceptional service to our esteemed guests. This role plays a crucial part in creating a memorable experience for VIP guests, ensuring their stay with us is truly unforgettable.Job Description:The Luxury Guest Relations Coordinator will be responsible for managing and monitoring...
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Hospitality Service Specialist
1 week ago
New York, New York, United States Guest Services, Inc. Full timeCompany OverviewGuest Services, Inc. has been a leading hospitality management company in the United States since 1917. We provide top-notch services to various clients across different industries, including luxury communities, hotels, resorts, government dining facilities, and state and national parks.We take pride in our commitment to providing exceptional...
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Concierge Service Director
6 days ago
New York, New York, United States PBS Facility Services Full time**About the Role**We are seeking a highly skilled Concierge Service Director to join our team at PBS Facility Services. As a key member of our front-of-house operations, you will be responsible for delivering exceptional service experiences to our clients and residents.In this role, you will lead a team of doorman supervisors, set departmental goals, and...
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Hotel Guest Service Representative Position
6 days ago
New York, New York, United States 2Bros Services Full time**Company Overview:** 2Bros Services is a leading hospitality provider dedicated to delivering exceptional guest experiences.We are currently seeking a highly skilled and professional Hotel Guest Service Representative to join our team. This role is perfect for individuals who enjoy working in fast-paced environments and providing top-notch customer...
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Coffee Service Director
2 weeks ago
New York, New York, United States Eataly North America Full timeJob SummaryThe Coffee Service Director will assist in supervising and running the daily operations of our QSR counters, maintaining high hospitality standards and ensuring seamless guest experiences. This role reports directly to the Store Operations Manager and Store Director and supervises the QSR staff, including service leads, baristas, and sales...
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Director of Cleanliness Services
4 days ago
New York, New York, United States Orchard Street Hotel Management, LLC Full timeJob Description: Director of Cleanliness Services">Orchard Street Hotel Management, LLC: A reputable hotel management company with a focus on exceptional guest experiences. We pride ourselves on delivering outstanding service and maintaining high standards of cleanliness.">About the Role: The Director of Cleanliness Services will be responsible for...
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Director of Hospitality Services
7 days ago
New York, New York, United States Arlo Williamsburg Full time**Job Description:**We are seeking a highly skilled Director of Hospitality Services to join our team at Arlo Williamsburg. The successful candidate will have a strong background in hotel operations, with a focus on providing exceptional guest experiences and driving revenue growth.**Key Responsibilities:**Develop and implement effective service standards...
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Spa Service Director
5 days ago
New York, New York, United States OneSpaWorld Full timeJoin our team as a Lead Massage Therapist and take your career to the next level! As a key member of our spa operations team, you will be responsible for delivering exceptional customer experiences and driving business growth through innovation and excellence.About the RoleIn this role, you will be responsible for leading our massage department and ensuring...
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Food Service Director
4 weeks ago
New York, New York, United States COREcruitment Ltd Full timeUp to $85k + Benefits + PTO awaits a talented Food Service Director in New York, NY.A leading luxury 5-star hotel with an exquisite Italian restaurant is seeking a seasoned professional to lead its culinary destination. The ideal candidate will have a strong background in managing operations within high-end establishments and the ability to inspire and...
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Dining Room Services Director
2 weeks ago
New York, New York, United States Nine Orchard Full timeDining Room Services Director Job DescriptionWe are seeking an experienced Dining Room Services Director to join our team at Corner Bar in the Nine Orchard Hotel. This is an exciting opportunity for a skilled hospitality professional to lead our dining room team and drive excellence in service delivery.The successful candidate will have a strong background...
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Guest Services Associate
4 weeks ago
New York, New York, United States Cipriani Full timeJob SummaryWe are seeking a dedicated and organized individual to fill the position of Guest Services Associate at Cipriani. As a Guest Services Associate, you will be responsible for providing exceptional guest service, managing hotel room reservations, and performing administrative tasks. A commitment to upholding the highest standards of customer service...
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Guest Services Representative
4 days ago
New York, New York, United States Navy Exchange Full time**Job Description:** We are seeking a Guest Services Representative to join our team at Navy Exchange. As a Guest Services Representative, you will be responsible for handling all stages of guest stays, accommodating special requests as needed and resolving issues that may arise. This includes front desk operations, lobby appearance, guest service-related...
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Guest Services Associate
4 weeks ago
New York, New York, United States The Greenwich Hotel Full timeWe are looking for a detail-oriented and customer-focused individual to serve as a Guest Services Associate. In this role, you will be responsible for ensuring that our guests have an exceptional stay with us. This includes cleaning and preparing guest rooms, responding to guest requests, and providing outstanding customer service.