Corporate Community Manager

4 weeks ago

Harrisburg, Pennsylvania, United States RHP Properties Full time
About RHP Properties

RHP Properties is a leading provider of manufactured home communities, with a presence in 30 states across the country. Our mission is to provide accessible and affordable housing solutions to our residents, and we're committed to investing in our employees to help us achieve this goal.

Job Summary

We're seeking a highly skilled and experienced Traveling Community Management Specialist to join our team. As a key member of our operations team, you'll be responsible for managing the daily administration, operation, and personnel of various manufactured home communities. This is a full-time opportunity with competitive compensation and a range of benefits.

Key Responsibilities
  • Manage and deposit daily collection of all monthly rentals, late fees, and other revenue streams.
  • Hire, train, motivate, and manage onsite staff to ensure excellent resident service and community maintenance.
  • Inspect community grounds and community-owned homes daily to maintain a clean and presentable appearance, identify areas for improvement, and recommend solutions to promote pride in community grounds.
  • Manage and assign tasks to maintenance staff or maintenance supervisors through the use of our Maintenance Work Order system.
  • Attract new residents and retain current residents to increase occupancy rates and drive business growth.
  • Manage all aspects of leasing, including processing, approving, and forwarding invoices in a timely manner to the Corporate Office.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Manage and organize paperwork flow to ensure efficient and compliant operations.
  • Maintain financial operations and adhere to established budgetary guidelines to ensure the financial health of our communities.
  • Remain aware of safety issues and administer corrective measures to ensure a safe working and living environment for all residents and staff.
  • Ensure all information is entered in a timely manner into our management software and is accurate and complete.
  • Build relationships with residents and respond to all resident needs to identify and resolve issues.
Requirements
  • A minimum of 2-3 years of property management experience required.
  • High school diploma or GED required.
  • Strong customer service, communication, and organization skills.
  • Detail-oriented and the ability to multitask and problem-solve.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Ability to be flexible and work evenings and weekends.
  • Extended out-of-town travel required (52 weeks per year, Monday through Friday).
  • Valid operator's license.
  • Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

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