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Head of Organizational Operations

2 months ago

Alexandria, Virginia, United States The Scholarship Fund of Alexandria Full time

The Scholarship Fund of Alexandria

Chief Operations Officer

*Applicants must submit a cover letter. Please explain why you are applying for this position and why you would be an ideal candidate.*

The Scholarship Fund of Alexandria (SFA) is in search of a dynamic and passionate individual dedicated to our mission as a Chief Operations Officer. This full-time, year-round role offers a unique opportunity to contribute to a small, innovative, mission-driven nonprofit organization. A collaborative spirit and a proactive mindset are essential. The ideal candidate will be enthusiastic about supporting our efforts to assist students in achieving their postsecondary educational goals through scholarships and financial aid guidance.

To enhance our growth and effectiveness, we are looking for an experienced Chief Operations Officer to join our talented team. The successful candidate will possess management experience in a fast-paced environment. This position demands exceptional organizational, communication, and leadership capabilities, as well as the ability to thrive in a close-knit workplace. The Chief Operations Officer will report directly to the Executive Director and collaborate closely with the entire team on-site.

Key Objectives:

· Support the Executive Director in achieving organizational objectives and ensuring the smooth operation of SFA throughout the year.

· Collaborate with the SFA team to establish student support initiatives, fundraising targets, and long-term operational strategies.

· Enhance efficiency and productivity through process evaluation and team collaboration.

· Set strategic operational goals aimed at improving efficiency and productivity.

· Assess current operational practices and performance, providing recommendations for enhancements as needed.

Main Responsibilities:

· Develop, implement, and oversee daily operational systems and processes to ensure transparency regarding the goals, progress, and challenges of key initiatives.

· Manage procedures and maintain quality control for SFA's database, ensuring accurate tracking of donors, students, and other critical information for financial and program evaluations. Generate necessary reports for assessment and coordinate financial records.

· Assist the Executive Director and Board of Trustees in organizing and executing successful fundraising and community engagement events.

· Leverage relationships with partners, donors, and vendors to inform decisions regarding operational activities and strategic objectives.

· Monitor and analyze key performance metrics for daily operations to guarantee timely and efficient task completion.

· Formulate strategies for growth and implement process improvements.

· Ensure adherence to policies and standards, maintaining compliance.

· Collaborate closely with the Executive Director to lead the team with integrity, fostering a trusting, inclusive, and productive work environment.

· Additional duties as assigned: Support the SFA Board, Executive Director, and partners in promoting the mission and objectives of the Scholarship Fund of Alexandria within the community.

Required Skills and Qualifications:

· Strong interpersonal abilities.

· Comprehensive knowledge of various operational functions and principles, including finance, customer service, production, and personnel management.

· Proven capability to plan and manage operational processes for optimal efficiency and productivity.

· Ability to streamline or establish structures and roles that enhance efficiency and accuracy while adapting to changing business demands.

· Excellent organizational skills, including the capacity to manage multiple tasks simultaneously and prioritize effectively.

Preferred Skills and Qualifications:

· Bachelor's degree in a relevant field.

· Experience in event planning is advantageous.

· Previous nonprofit experience is preferred.

· Proficient in operations management and capable of undertaking delegated responsibilities.

· Strong leadership and critical thinking skills.

· Exceptional interpersonal skills, with experience engaging with individuals from diverse backgrounds.

· Ability to work independently.

· Proficient in data analysis, Microsoft Office Suite, and CRM software.

Benefits:

· Collaborative workplace environment.

· Generous paid leave.

· Health insurance coverage.

· Dental and vision insurance.

· Life insurance options.

· 401(k) plan with matching contributions.