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Head of Mortgage Operations

2 months ago

Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time
Position Overview

The State Department Federal Credit Union (SDFCU), recognized for its commitment to excellence, is in search of a Director of Mortgage Operations. This pivotal role is responsible for overseeing all facets of Mortgage Lending, including Correspondent Lending and Quality Control operations.

About Us: SDFCU, headquartered in Alexandria, Virginia, boasts assets exceeding $2.4 billion and is dedicated to fostering a supportive environment for both members and employees. We pride ourselves on our tradition of exceptional service and professional development.

Key Responsibilities:

  • Lead strategic planning and operational processes to enhance efficiency within the Mortgage Operations department.
  • Manage and optimize team performance while ensuring compliance with industry regulations.
  • Drive initiatives aimed at improving customer satisfaction and operational success.

Essential Qualifications:

  1. Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience.
  2. A minimum of 5 to 7 years of experience in mortgage operations, demonstrating a successful track record in team management and process optimization.
  3. Familiarity with Secondary Market operations is preferred.
  4. Must maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry.
  5. Proficient in vendor relationship management and contract negotiations.
  6. Strong analytical, problem-solving, and decision-making capabilities.
  7. Exceptional leadership, communication, and interpersonal skills.
  8. Proficiency in accounting software and financial modeling tools.
  9. Able to thrive in a fast-paced, dynamic work environment.
  10. Willingness to travel occasionally as required.

Work Environment:

This role is primarily office-based, with the potential for a hybrid work model that includes remote work options after the introductory period. Additional travel for meetings, training, and conferences may be necessary.

At SDFCU, we value excellence, innovation, and the professional growth of our team members.