Senior Vice President, Client Relations

2 weeks ago

Chicago, Illinois, United States GXO Logistics, Inc Full time
Vice President, Strategic Account Management

Maximizing Logistics Efficiency.

At GXO Logistics, we are always in search of exceptional talent across various levels who can provide the high-quality service our organization demands. A positive workplace fosters satisfied employees, leading to enhanced productivity and commitment. Within our organization, you will receive the support necessary to thrive professionally and the resources to cultivate a fulfilling career.

Our mission is to assist businesses in revolutionizing their supply chain management while simultaneously driving revenue growth for GXO. As a Vice President of Strategic Account Management, you will take on a pivotal role as a senior account leader, overseeing Tier-1 customer accounts within our contract logistics sector. Your responsibilities will include delivering comprehensive account management and sales strategies for these accounts, aiming to expand the company's share of their logistics expenditures while fortifying and enhancing our overall partnerships. You will develop a profound understanding of the businesses we serve at all levels—from operational to strategic—within your assigned customer base, while crafting a vision that motivates clients to leverage GXO's capabilities for transformation. If you are ready for this challenge, consider becoming part of our rapidly expanding and dynamic team, where we will support your development to exceed your professional aspirations.

Compensation, Benefits, and More.

We are committed to attracting top talent, which is why we offer competitive salaries and a comprehensive benefits package that includes full health coverage (medical, dental, and vision), a 401(k) plan, life insurance, disability coverage, and the opportunity to participate in a company incentive program.

Key Responsibilities:

  1. Oversee global and local account management for a select group of strategic accounts based in your region.
  2. Promote and sell the complete GXO service portfolio to your clients, striving to increase their overall logistics expenditure with us.
  3. Manage all facets of customer accounts concerning logistics solutions.
  4. Ensure the timely and quality execution of customer-facing initiatives.
  5. Comprehend and adeptly navigate the supply chain processes of clients while establishing relationships with stakeholders who influence these processes.
  6. Administer service pricing and margins in accordance with established agreements.
  7. Collaborate with clients globally and partner with GXO personnel worldwide to deliver tailored solutions that meet customer needs.
  8. Translate client strategies and priorities into a global pursuit roadmap encapsulated in a strategic account plan that you will own and regularly update, supported by a pipeline of opportunities.
  9. Provide precise timelines and forecasts on pipeline initiatives to inform financial planning.
  10. Monitor market trends, product advancements, and competitor activities; report on market and competitive dynamics.

Qualifications for Success at GXO:

To be considered, you will need:

  1. A Bachelor’s degree in Sales and Marketing, Supply Chain Management, Logistics, or a related field, or equivalent work or military experience.
  2. A minimum of 10 years of experience in the sales of contract logistics and distribution solutions.
  3. Proven experience in logistics sales and sales management, with a track record of sustaining and growing a portfolio of at least $25 million annually.

It would be advantageous if you also possess:

  1. An MBA or advanced degree in a relevant field.
  2. 15 years of experience in contract logistics sales and supply chain processes.
  3. Willingness to travel approximately 50% of the time.
  4. Strong interpersonal skills with the ability to inspire team members and collaborate effectively with integrity.
  5. Capability to represent the company professionally and build robust, sustainable relationships with clients at all organizational levels.
  6. Expert-level analytical, organizational, and communication skills, along with the stamina to apply them consistently.

Innovating Supply Chain Solutions.

GXO is a premier provider of innovative supply chain solutions for some of the world's most successful companies. We empower our clients to manage their goods with maximum efficiency through our advanced technology and services. Our greatest asset is our global workforce—dynamic, creative individuals of diverse experiences and talents who contribute to making GXO an exceptional workplace.

We proudly uphold our commitment to being an Equal Opportunity/Affirmative Action employer. Qualified candidates will be considered for employment without regard to race, gender, disability, veteran status, or any other protected status.

GXO adheres to all relevant health and safety guidelines. All employees and visitors are expected to comply with GXO policies designed to protect our workforce and clients.

All candidates who receive a conditional offer of employment may be required to complete and pass a pre-employment drug screening.

The above statements are intended to outline the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for personnel in this classification. Employees may be required to perform tasks outside of their normal responsibilities as necessary.

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