Sales and Customer Support Representative

1 day ago


Wallingford, Connecticut, United States TIMES MICROWAVE SYSTEMS Full time
About the Role

This Account Management Professional will be responsible for providing exceptional customer service and support to our sales territory. The ideal candidate will have excellent communication and problem-solving skills, as well as experience working in a manufacturing environment.

Key Responsibilities
  • Manage customer relationships and expectations
  • Provide timely and accurate order management and sales inquiry responses
  • Collaborate with other functions to manage customer orders, expedite requests, and recover late orders
Requirements

To be successful in this role, you will need:

  • Minimum 2-year degree or equivalent work experience
  • At least 3 years' experience in sales and/or customer service
  • Strong negotiation and problem-solving skills
  • Familiarity with ERP systems – preferably Oracle
Compensation

The estimated salary range for this position is $65,000 - $85,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.


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