Front Desk Support Specialist

3 weeks ago


Columbus, Ohio, United States Smart Stack Impact Full time
Job Overview

Smart Stack Impact is seeking a highly skilled Front Desk Representative to join our team. As the first point of contact for clients and visitors, this role requires excellent interpersonal and communication skills.

About the Role

This position involves managing front desk operations, ensuring a welcoming environment, and providing exceptional customer service. Key responsibilities include greeting and assisting clients, answering phone calls, and maintaining the reception area.

Responsibilities
  • Greet and assist clients and visitors in a friendly and professional manner.
  • Answer and direct incoming phone calls, providing information and assistance as needed.
  • Manage front desk activities, including scheduling appointments and maintaining the reception area.
  • Handle incoming and outgoing mail and packages.
  • Maintain office supplies and coordinate with vendors for restocking.
  • Assist with administrative tasks, including data entry and filing.
  • Ensure the security of the office by monitoring visitor access.
Requirements
  • Strong interpersonal and communication skills.
  • Excellent organizational and time management abilities.
  • Proficient in Microsoft Office Suite and basic office equipment.
  • Ability to work independently and as part of a team.
  • Previous experience in a customer service or front desk role is a plus.
  • Professional appearance and demeanor.
What We Offer
  • A competitive salary ranging from $32,000 to $35,000 per year.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
Estimated salary: $33,000

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