Client Services Administrative Coordinator II

1 week ago

Montpelier, Vermont, United States State of Vermont Full time
Position Overview

The Administrative Coordinator II role within the Retirement Division is crucial for delivering exceptional customer service. Candidates must possess strong interpersonal skills, including patience, empathy, and the ability to manage conflicts effectively. This position demands proficiency in multitasking across various computer systems to provide accurate and professional information while meticulously documenting cases.

Responsibilities

This role serves as the primary point of contact for members of the Vermont State Retirement Systems, facilitating communication through phone, email, and in-person interactions. The Administrative Coordinator II will also guide fellow retirement staff on necessary adjustments for individual cases and handle various incoming and outgoing documentation.

Eligibility

This position, Administrative Services Coordinator II, is open to all current State employees and external candidates.

For inquiries regarding this position, please refer to the appropriate channels for application.

Note that multiple vacancies may be filled from this job posting.

Work Environment

The role is conducted in a standard office environment.

Qualifications

Applicants must possess a High School diploma or equivalent, along with a minimum of three (3) years of experience in providing administrative support within a business or organization.

Alternatively, candidates may qualify with:

  • One year of full-time college study in fields such as accounting, business or public administration, or office administration, combined with two (2) years of relevant administrative support experience.
  • Two years of full-time college study or an associate's degree in a related field, alongside one (1) year of administrative support experience.
  • Three years of full-time college study or a bachelor's degree in a relevant field.
  • One (1) year of experience as an Administrative Services Coordinator I with the State of Vermont.

Note: Only administrative experience is considered qualifying. Administrative support encompasses functions that ensure organizational operations and resource provision for programmatic work, including areas such as accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management.

Special Requirements

Some positions may require experience with the VISION system, the State of Vermont's PeopleSoft financial management system.

Compensation and Benefits

As a State employee, you will enjoy a comprehensive career opportunity that extends beyond salary. The total compensation package includes a robust set of employee benefits valued at approximately 30% of your overall compensation, which features:

  • 80% of the medical premium covered by the State, along with a no-cost dental plan for employees and their families.
  • Work-life balance with 11 paid holidays annually and a generous leave policy.
  • State-paid Family and Medical Leave Insurance (FMLI).
  • Two retirement savings options: a State defined benefit pension plan and a deferred compensation 457(b) plan.
  • Tuition reimbursement opportunities.
  • Flexible spending accounts for healthcare and childcare expenses.
  • Affordable group life insurance.
  • A wellness program based on incentives.
  • Eligibility for the Public Service Student Loan Forgiveness Program.

For detailed information, please explore the benefits of State employment on our official website.

Commitment to Diversity

The State of Vermont is dedicated to fostering diversity and creating an inclusive environment that values a wide range of backgrounds, perspectives, and skills. Employment decisions are based on merit, and the State prohibits discrimination based on race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, marital status, military service, or any other protected status.

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