Current jobs related to Endpoint Support Specialist - Kansas City, Missouri - Children's Mercy

  • Endpoint Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Children's Mercy Kansas City Full time

    About the RoleWe are seeking a highly skilled Endpoint Support Associate to join our team at Children's Mercy Kansas City. As a key member of our IT department, you will provide technical support and assistance to our staff and patients, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesProvide Tier 2 technical support for a...

  • Endpoint Support Associate Analyst

    1 week ago

    Kansas City, Missouri, United States Children's Mercy Kansas City Full time

    At Children's Mercy Kansas City, we are seeking a skilled Endpoint Support Associate Analyst to join our team. This role involves providing Tier 2 technical support for a wide range of endpoints, ensuring the functionality of desktops, laptops, tablets, VoIP phones, and other associated peripherals connected to our network.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Insight Global Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch support for workstation, printer, and other endpoint hardware. You will also be working closely with business stakeholders to resolve technical issues and improve overall...

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Insight Global Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch support for workstation, printer, and other endpoint hardware. Key Responsibilities: Provide technical support for MS Office 365 applications, including MS Teams Utilize...

  • Help Desk Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States Insight Global Full time

    Job DescriptionWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing technical assistance and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services for workstation, printer, and other...

  • Help Desk Support Specialist

    1 month ago

    Kansas City, Missouri, United States Insight Global Full time

    Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients and stakeholders.Key ResponsibilitiesProvide timely and effective support for workstation, printer, and other endpoint hardware...

  • Help Desk Support Specialist

    1 month ago

    Kansas City, Missouri, United States Insight Global Full time

    Job DescriptionWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Provide timely and effective support for workstation, printer, and other endpoint hardware issues.Assist with...

  • Help Desk Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Stinson's Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Stinson LLP. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProvide technical...

  • Mobile Radiology Specialist

    2 months ago

    Kansas City, Missouri, United States Healthcare Support Full time

    Healthcare Support is currently in search of a mobile Radiology Specialist for a temporary position. This role is designed for professionals who are ready to take on new challenges in diverse healthcare settings.Position Overview & RequirementsSpecialty: Radiology SpecialistDiscipline: Allied Health ProfessionalDuration: 14 weeks40 hours per weekShift: 8...

  • Senior IT Systems Engineer

    2 weeks ago

    Kansas City, Missouri, United States Optiv Full time

    Job SummaryThe Sr. IT Systems Engineer - Endpoint will design and develop scalable solutions for compute endpoints infrastructure across the enterprise. This role is responsible for the design, engineering, and operational deployment of programs, solution architecture, and strategy related to major operating system upgrades for Windows, Unix, and MacOS,...

  • Physical Therapist Assistant

    1 week ago

    Kansas City, Missouri, United States HealthCare Support Full time

    Job Summary:We are seeking a skilled Physical Therapist Assistant to join our team at HealthCare Support. As a Physical Therapist Assistant, you will work closely with our healthcare professionals to provide high-quality patient care. This is a 13-week contract opportunity located in Town & Country, Missouri.Benefits of Working with HealthCare Support:-...

  • Diagnostic Imaging Specialist

    1 week ago

    Kansas City, Missouri, United States HealthCare Support Full time

    Cath Lab Technologist OpportunityHealthCare Support is seeking a skilled Cath Lab Technologist for a 13-week contract in Kansas City, Missouri.Benefits:Immediate enrollment in Health InsuranceDental InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the positionDirect Access to...

  • IT Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Global Data Consultants Full time

    We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Global Data Consultants. The ideal candidate will have a strong background in desktop support, with experience in installing, upgrading, and managing Microsoft O365 desktop environments.The successful candidate will be responsible for overseeing the installation of...

  • Radiologic Imaging Specialist

    3 weeks ago

    Kansas City, Missouri, United States HealthCare Support Full time

    Radiologic Technologist Job DescriptionHealthCare Support is seeking a skilled Radiologic Technologist for a 13-week contract in Kansas City, Missouri.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...

  • IT Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States TEKsystems Full time

    Job Title: IT SpecialistThis role requires an Active Secret Clearance and a Security+ certification.About the JobWe are seeking an IT Specialist to join our team in Kansas City, Missouri. As a member of our Enterprise Service Desk, you will be responsible for supporting our network end-users worldwide.The ideal candidate will have strong problem-solving...

  • Peer Support Specialist

    1 month ago

    Kansas City, Missouri, United States ReDiscover Full time

    Job Title: Peer SpecialistReDiscover is seeking a dedicated and compassionate Peer Specialist to join our Peer Services Program. As a Peer Specialist, you will play a vital role in supporting individuals with mental illness and/or substance use disorders.About the Role:The Peer Specialist will work closely with clients to provide support, guidance, and...

  • Technical Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States PRI Global Full time

    Job Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.Key Responsibilities:Provide...

  • Technical Support Specialist

    1 month ago

    Kansas City, Missouri, United States PRI Global Full time

    Job Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States PRI Global Full time

    Job Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our operations environment with a focus on networking technologies.Key Responsibilities:Provide technical...

  • Family Support Specialist

    2 months ago

    Kansas City, Missouri, United States TFI Family Services, Inc. Full time

    {"title": "Family Support Specialist", "content": "Support Families in NeedWe are seeking a compassionate and dedicated Family Support Specialist to join our team at TFI Family Services, Inc. As a Family Support Specialist, you will work closely with Case Managers to provide support to children and families in need. Your role will involve teaching skills...

Endpoint Support Specialist

2 months ago

Kansas City, Missouri, United States Children's Mercy Full time

Thank you for considering a position at Children's Mercy.

Are you looking for a fulfilling role within a supportive and inclusive environment? At Children's Mercy, we are dedicated to positively impacting the lives of children and providing hope to the families we serve.

Our team members are the cornerstone of our success, which is why we have been recognized as a leading pediatric hospital for over a decade.

Located in the vibrant Kansas City area, we are surrounded by rich cultural experiences and thriving communities.

As a prominent leader in pediatric healthcare, we engage in impactful initiatives and collaborations to enhance the well-being of children beyond our hospital's walls.

Position Overview

The Endpoint Support Analyst addresses a range of technical challenges, from intermediate to complex levels. This role plays a crucial part in developing and refining knowledge base documentation, enhancing the understanding of our support framework.

The Analyst is responsible for thorough validation of new hardware to guarantee an optimal user experience. Additionally, the Analyst ensures system stability and proactively identifies opportunities for enhancement. Effective communication is vital in this role, facilitating accurate and timely interactions across various support tiers.

Key Responsibilities:

  • Provide advanced Tier 2 technical support for a variety of endpoints, addressing issues related to desktops, laptops, tablets, VoIP phones, and other peripherals connected to our network.
  • Install a range of approved organizational applications, troubleshoot installation challenges, and ensure seamless functionality.
  • Specialize in the installation, configuration, and maintenance of endpoints, printers, and other desktop computing components, ensuring smooth integration and operation.
  • Contribute to, review, and validate the accuracy of established knowledge base articles and documentation for effective incident and task resolution.
  • Act as a dedicated resource for organizational project initiatives, ensuring effective collaboration.
Qualifications:

A Bachelor's Degree is preferred, along with 3-5 years of experience in IT/IS customer service and/or technical support. Alternatively, a High School diploma or equivalent with 7 or more years of relevant experience may be considered in lieu of a degree.

Preferred certifications include:

  • CompTIA A+
  • CompTIA N+
  • CompTIA S+
  • Microsoft Technology Associate (MTA)
  • Apple Certified Macintosh Technician (ACMT)
Benefits:

Children's Mercy offers a comprehensive benefits package, which is one of the many reasons we are recognized as a top employer in Kansas City. Our plans are designed to adapt to the evolving needs of our employees and their families.

Work Environment:

This position requires onsite work at one of our Children's Mercy locations, as remote work is not an option.

Diversity & Inclusion Commitment:

Children's Mercy is committed to fostering a diverse and inclusive workforce. We believe that our strength lies in the diverse backgrounds of our team members, which enhances our patient care and community engagement.

If you share our values and passion for service, you will find a welcoming environment at Children's Mercy.