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Senior Case Manager

1 month ago


New York, New York, United States Services for the UnderServed Full time
Job Summary

We are seeking a highly skilled and compassionate Senior Case Manager to join our team at Services for the UnderServed (S:US). This is a critical role that requires a strong understanding of social services, case management, and community outreach.

Key Responsibilities
  • Conduct intake processes with new clients, ensuring timely and accurate documentation of client information and services provided.
  • Develop and implement individualized service plans, monitoring client progress and making adjustments as needed.
  • Provide comprehensive case management services, including referrals to medical, mental health, and supportive social services.
  • Collaborate with internal and external stakeholders to ensure seamless service delivery and client outcomes.
  • Maintain accurate and up-to-date client chart documentation, adhering to SUS standards and regulations.
Requirements
  • Bachelor's degree in a Human Services field.
  • At least 3 years of experience working with homeless populations, preferably in a residential setting.
  • Ability to work with a culturally diverse population and maintain confidentiality.
Preferred Qualifications
  • Master's degree in a Human Services field.
  • Familiarity with NYC public school systems and community resources.
  • Experience in residential settings, group work, tenant organization, case management, referral, and/or community outreach.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 403(b), credit union, FSAs, short- and long-term disability, transportation plan, and generous paid vacations and holidays.

Company Overview

S:US is a leading provider of social services, committed to fostering a culture built on respect, integrity, support, and continuous quality improvement. We are an affirmative action and equal opportunity employer, dedicated to providing access and equal opportunity to individuals with disabilities.