Concessions Operations Manager

4 weeks ago


Charlottesville, Virginia, United States Aramark Full time
Job Overview

Aramark is seeking a highly skilled Concessions Supervisor to oversee the day-to-day operations of our food service team. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high food safety standards, and driving sales growth.

Key Responsibilities
  • Schedule Management: Plan and coordinate daily work assignments for the food service team, ensuring efficient workflow and optimal productivity.
  • Staff Development: Train and guide staff on job duties, food safety procedures, and customer service best practices.
  • Food Preparation: Prepare and build food items according to standardized recipes and directions, maintaining high-quality standards.
  • Inventory Management: Properly store food and supplies, adhering to food safety policies and procedures.
  • Customer Service: Serve food to customers while ensuring guest satisfaction and anticipating their needs.
  • Store Management: Replenish food items, maintain stock levels, and ensure a clean and organized work environment.
  • Team Leadership: Foster a positive and inclusive team culture, promoting excellent customer service and teamwork.
  • Compliance: Adhere to Aramark's safety policies and procedures, ensuring a safe working environment for all employees.
Requirements
  • Previous Supervisory Experience: Previous supervisory experience in a related role is preferred.
  • Food Service Experience: Previous food service experience is required.
  • Food Safety Certification: Must be able to acquire food safety certification.
  • Independence: Must be able to work independently with limited supervision.
  • Customer Service Skills: Demonstrates excellent customer service skills.
About Aramark

Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare organizations. We are committed to delivering exceptional service, promoting sustainability, and fostering a positive work environment.


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