Front Desk Coordinator

1 month ago


Santa Rosa, California, United States PACS Inc Full time
Job Title: Front Desk Receptionist

We are seeking a friendly and customer service-oriented individual to join our team as a Front Desk Receptionist at Santa Rosa Post Acute.

About the Role:

This part-time position involves working Saturday and Sunday, 8:30 am to 5:00 pm, and requires a warm and professional demeanor to greet and welcome residents, visitors, and staff.

Key Responsibilities:
  • Greet and welcome residents, visitors, and staff with a smile and a friendly attitude.
  • Answer and direct phone calls in a courteous manner, ensuring a smooth communication flow.
  • Manage and maintain the reception area to ensure it is clean and welcoming, reflecting the facility's commitment to quality care.
  • Assist with scheduling appointments and coordinating services for residents, demonstrating a genuine interest in their well-being.
  • Handle inquiries and provide information about the facility and its services, showcasing expertise and a positive attitude.
  • Support administrative tasks such as filing, data entry, and handling correspondence, ensuring accuracy and attention to detail.
  • Ensure a seamless check-in and check-out process for residents and visitors, maintaining confidentiality and handling sensitive information with discretion.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a customer service or receptionist role, preferably in a senior care setting.
  • Strong interpersonal skills and a genuine interest in working with senior citizens.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and handle a variety of administrative duties.
  • Proficient in basic computer applications (e.g., MS Office, email).
  • Positive attitude, patience, and a strong commitment to providing outstanding service.
What We Offer:
  • Competitive salary.
  • Paid sick pay.
  • Opportunities for professional growth and development.
  • A supportive and friendly work environment.

We are committed to creating a warm and welcoming environment for our residents and their families. If you are a friendly and customer service-oriented individual who enjoys working with senior citizens, we encourage you to apply today.



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