Front Desk Coordinator
1 month ago
We are seeking a friendly and customer service-oriented individual to join our team as a Front Desk Receptionist at Santa Rosa Post Acute.
About the Role:This part-time position involves working Saturday and Sunday, 8:30 am to 5:00 pm, and requires a warm and professional demeanor to greet and welcome residents, visitors, and staff.
Key Responsibilities:- Greet and welcome residents, visitors, and staff with a smile and a friendly attitude.
- Answer and direct phone calls in a courteous manner, ensuring a smooth communication flow.
- Manage and maintain the reception area to ensure it is clean and welcoming, reflecting the facility's commitment to quality care.
- Assist with scheduling appointments and coordinating services for residents, demonstrating a genuine interest in their well-being.
- Handle inquiries and provide information about the facility and its services, showcasing expertise and a positive attitude.
- Support administrative tasks such as filing, data entry, and handling correspondence, ensuring accuracy and attention to detail.
- Ensure a seamless check-in and check-out process for residents and visitors, maintaining confidentiality and handling sensitive information with discretion.
- High school diploma or equivalent.
- Previous experience in a customer service or receptionist role, preferably in a senior care setting.
- Strong interpersonal skills and a genuine interest in working with senior citizens.
- Excellent communication skills, both verbal and written.
- Ability to multitask and handle a variety of administrative duties.
- Proficient in basic computer applications (e.g., MS Office, email).
- Positive attitude, patience, and a strong commitment to providing outstanding service.
- Competitive salary.
- Paid sick pay.
- Opportunities for professional growth and development.
- A supportive and friendly work environment.
We are committed to creating a warm and welcoming environment for our residents and their families. If you are a friendly and customer service-oriented individual who enjoys working with senior citizens, we encourage you to apply today.
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Front Desk Coordinator
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