Front Desk Associate

4 weeks ago


Santa Rosa, California, United States Flamingo Resort & Spa Full time
Front Desk Agent Job Description

At Flamingo Resort & Spa, we are committed to providing exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay with us.

Key Responsibilities:

  • Greet guests warmly and efficiently, using a positive and clear speaking voice.
  • Register guests, process payments, and provide accurate information about hotel amenities and services.
  • Resolve guest complaints and concerns in a professional and courteous manner.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but prior hospitality experience preferred.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive hourly rate of $20.00-$22.00, based on qualifications and experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Ongoing training and development opportunities to help you grow in your career.

If you are a team player with excellent communication skills and a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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