Store Operations Manager

2 weeks ago


San Francisco, California, United States Yoppi Yogurt Westfiled Mall Full time
Job Overview

We are seeking a dynamic and enthusiastic individual to oversee our store operations at Yoppi Yogurt Westfield Mall. This role requires a proactive and energetic leader who is committed to delivering exceptional service and fostering a positive work environment.


Key Responsibilities:
  • Directs the daily operations of the store, ensuring compliance with company standards.
  • Maintains high levels of customer satisfaction by providing outstanding service.
  • Oversees the achievement of daily, weekly, and monthly operational goals.
  • Facilitates the continuous improvement of the brand through effective management practices.
  • Promotes a culture of honesty, kindness, and teamwork among staff.

Performance Metrics:
  • Increase in Store Sales
  • Management of Food Costs
  • Control of Labor Costs
  • Customer Feedback Ratings
  • Operational Evaluations

Essential Duties:
  • Supervises all aspects of shop operations to ensure efficiency.
  • Delivers exceptional guest service and resolves any customer issues.
  • Ensures all team members adhere to company policies and procedures.
  • Coordinates training and development initiatives for sales associates.
  • Maintains cleanliness and safety standards throughout the store.
  • Manages equipment maintenance and schedules preventive care.

In addition, assist with online marketing and sales initiatives. Compensation will be competitive and commensurate with experience.



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