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Store Operations Manager

2 months ago


San Rafael, California, United States Gopuff Full time
Job Description

Gopuff is seeking a highly skilled and experienced Store Manager to lead our retail store operations in San Rafael, CA. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities:
  • Store Leadership: Assume overall responsibility for the store, including managing a team of sales associates, assistant managers, and other store personnel.
  • Customer Experience: Create a welcoming environment for customers, ensuring they receive exceptional service and support.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and improve market share.
  • Operational Excellence: Ensure the store operates efficiently, effectively, and in compliance with company policies and procedures.
  • Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining accurate inventory records.
  • Financial Management: Manage store expenses, including payroll, inventory, and other operational costs.
  • Team Development: Coach, train, and develop store personnel to ensure they have the skills and knowledge needed to succeed in their roles.
  • Community Engagement: Foster strong relationships with the local community, including participating in community events and promoting the store's products and services.
Requirements:
  • Experience: 3-5 years of experience in retail store management, preferably in a similar industry.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and make informed decisions, and a strong understanding of retail operations and customer service principles.
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
Compensation:

Gopuff offers a competitive salary range of $54,000 - $90,600, based on market pricing and location. Compensation may vary depending on the candidate's skills, experience, and qualifications.