Legal Intake Specialist

2 weeks ago


Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time
Job Overview

As an Intake Specialist at Atticus Family Law, S.C., you will be the first point of contact for potential clients, playing a vital role in our firm's success. We offer a competitive salary, comprehensive benefits, and a supportive environment that values your contributions.

Our firm is committed to your professional growth and long-term success, ensuring you avoid the dissatisfaction that can come from a misaligned workplace. We strive to make a positive difference in the lives of clients and are passionate about helping them achieve fair outcomes.

Responsibilities
  • Screen incoming potential client phone calls to ensure the case falls within our firm's scope, while providing a supportive and empathetic experience for the caller
  • Manage various office tasks, including email correspondence, document management, data organization, and research to maintain peak efficiency
  • Collaborate with marketing to develop outbound sales tactics and partnerships with other law firms to bring in new cases
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding process for new clients and efficient case file management
  • Manage attorney schedules, including prospective client consultations, to foster caseload growth
  • Perform miscellaneous clerical tasks as needed, including data analysis, research, spreadsheet management, and email writing to ensure operational efficiency
  • Communicate with potential clients to resolve questions, secure consultations, and facilitate conversion as new clients
Qualifications
  • Excellent verbal and written communication skills are required
  • A high school diploma or GED is a requirement; a Bachelor's degree is a plus
  • A background in the legal industry is preferred
  • Familiarity with the Microsoft Office suite, with advanced Excel proficiency is required
  • Familiarity with case management and CRM systems is a bonus


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