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Reception Coordinator

2 months ago


Austin, Texas, United States The Joint Full time

Now Hiring: Reception Coordinator

Location: Austin, TX

Position: Full Time

If you possess the ambition, enthusiasm, and motivation to thrive in a premier organization, we would like to hear from you. At The Joint Chiropractic, we are committed to delivering exceptional service to every patient, and we invite you to become a part of our compassionate team. Let’s transform your passion for health and wellness into a fulfilling career. We are dedicated to enhancing the quality and accessibility of chiropractic care within the wellness sector.

What We Seek in You:

  • A strong desire to advance within the company
  • A positive and proactive attitude
  • A high school diploma or equivalent (GED)
  • Experience with point of sale systems to ensure accurate patient account management
  • Proficient phone and computer skills
  • A minimum of one year of sales experience (training provided)
  • Engagement in marketing and sales initiatives to attract new patients
  • Ability to prioritize and manage multiple tasks effectively
  • Educating patients about wellness services and offerings
  • Sharing personal experiences related to chiropractic care
  • Collaborating with colleagues in a dynamic and enjoyable environment
  • A strong customer service focus with effective communication skills
  • Organizing patient flow within the clinic

Key Responsibilities:

  • Delivering outstanding service to members and patients
  • Primary responsibility for achieving membership sales goals
  • Welcoming members and patients upon arrival and checking them in
  • Handling incoming phone calls
  • Re-engaging with inactive members
  • Staying informed about membership options, packages, and promotions
  • Fostering positive relationships with team members and supporting team objectives
  • Maintaining a clean and organized clinic environment
  • Confidently presenting and selling memberships and visit packages
  • Keeping management informed of member concerns and adhering to policies and procedures
  • Willingness to learn and develop professionally
  • Accepting constructive feedback positively and using it for growth
  • Experience in office management or marketing is a plus
  • Able to stand or sit for extended periods
  • Capable of lifting up to 50 pounds
  • Upholding the core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

What We Offer:

  • 401(k) plan (coming soon)
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Vision insurance

Schedule:

  • 9-hour shifts (must be able to stand for 50% of the time)
  • Night shifts
  • Weekend availability

Compensation:

  • Bonus opportunities
  • Commission-based pay

About The Joint Corp.:

The Joint Chiropractic is dedicated to enhancing the quality of life through routine and affordable chiropractic care. As a rapidly growing company, we make quality care accessible for patients seeking pain relief and ongoing wellness. With numerous non-insurance, self-pay chiropractic offices nationwide and millions of patient visits annually, The Joint Chiropractic is a leader in the chiropractic field.

Business Structure:

The Joint Corp. operates as a franchisor of clinics and provides management services to affiliated chiropractic practices in various states.