Terminal Operations Manager
3 days ago
Job Summary
The Terminal Operations Manager is responsible for overseeing the daily operations of the terminal, ensuring efficient performance and maintaining a high standard of service. This role involves supervising a team of employees, managing operational duties, and contributing to a culture of continuous improvement and operational excellence.
Key Responsibilities
- Manage and supervise a team of employees to ensure optimal performance and efficiency.
- Oversee and manage all activities within the terminal, including recruiting, hiring, training, and developing staff.
- Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements.
- Ensure compliance with all relevant regulations and standards, including DOT regulations and hazardous materials.
- Manage customer communications related to maintenance and repair issues, ensuring timely and accurate responses.
- Provide constructive feedback to staff to enhance performance and address issues.
- Create a safe and positive working environment where employees feel included, recognized, and heard.
- Perform other duties as assigned to support terminal operations.
Requirements
- Minimum of 2 years of experience in port operations, dispatch, and working with owner operators.
- Expert knowledge of DOT regulations and hazardous materials.
- Proficiency in Microsoft Office and other computer applications.
- Excellent written and verbal communication skills are necessary for effective interaction with staff and customers.
- Effective organization, time-management, problem-solving, and critical-thinking skills.
- Demonstrated ability to thrive in a fast-paced environment.
- Strong attention to detail.
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