Freight Terminal Operations Lead

2 weeks ago

Savannah, Georgia, United States Memphis City Cartage, LLC Full time

Job Overview

This role is critical for overseeing our operational activities at the facility. The Operations Supervisor serves as the primary authority for daily operations, ensuring that all activities are executed efficiently and effectively. This position involves managing a team of operations personnel and guaranteeing that all operational schedules align with customer expectations.

Key Responsibilities:

  • Oversee the dispatching of company drivers for the collection and delivery of shipments through various terminals.
  • Ensure that customer requirements are met while maintaining high productivity and quality performance standards.
  • Provide leadership and guidance to all operational staff.
  • Enforce adherence to company policies and operational procedures.
  • Manage administrative tasks, monitor key performance indicators, and implement continuous improvement initiatives.
  • Act as the on-site representative for the company to the customer.
  • Compile daily reports on operational and quality metrics.
  • Instruct drivers on optimal routing and proper material handling.
  • Schedule drivers flexibly as operational needs dictate.
  • Ensure compliance with work instructions among employees in their designated areas.
  • Utilize progressive corrective action processes when addressing employee performance issues.
  • Stay updated on changes in operational procedures relevant to assigned areas.
  • Communicate effectively in both written and verbal formats with all personnel.
  • Conduct safety assessments and process evaluations for drivers.

Qualifications and Skills:

  • Proficient understanding of drayage operations and terminal management.
  • A minimum of five years of experience with container operations.
  • Familiarity with the Trinium operating system is advantageous.
  • A high school diploma or equivalent is required.
  • Fluency in English is necessary; bilingual skills in Spanish are preferred.
  • Strong interpersonal skills with the ability to engage effectively with employees at all levels.
  • Exceptional problem-solving, conflict resolution, and organizational skills are essential.
  • Ability to balance team dynamics with individual responsibilities.
  • Strong organizational skills with the capacity to prioritize tasks in a fast-paced environment.

This is a full-time position with a standard workweek. Flexibility for overtime and occasional weekend work is required.

Benefits: Competitive salary, comprehensive medical, dental, and vision insurance, paid holidays, vacation, and sick leave.

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