Customer Service Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Tolin Mechanical Systems. As a key member of our service operations team, you will play a critical role in ensuring that our customers receive exceptional service and support.
Job Summary:The Customer Service Representative will be responsible for coordinating service schedules, communicating with customers and service technicians, and ensuring that all maintenance contracts are up-to-date and accurate. This is an excellent opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the success of our company.
Key Responsibilities:- Coordinate service schedules and ensure that all maintenance contracts are up-to-date and accurate
- Communicate with customers and service technicians to resolve issues and provide exceptional service
- Work closely with the service operations team to ensure seamless communication and coordination
- Provide support with warranty issues and customer inquiries
- Assist with data entry and record-keeping to ensure accurate and up-to-date information
- High school diploma or equivalent required
- 2+ years of experience in a customer service or dispatch role
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficient in Microsoft Office and other software applications
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A chance to work with a leading company in the HVAC industry
Tolin Mechanical Systems is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.
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