Customer Service Coordinator

4 days ago


Denver, Colorado, United States Tolin Mechanical Systems Full time
Job Title: Customer Service Representative

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Tolin Mechanical Systems. As a key member of our service operations team, you will play a critical role in ensuring that our customers receive exceptional service and support.

Job Summary:

The Customer Service Representative will be responsible for coordinating service schedules, communicating with customers and service technicians, and ensuring that all maintenance contracts are up-to-date and accurate. This is an excellent opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the success of our company.

Key Responsibilities:
  • Coordinate service schedules and ensure that all maintenance contracts are up-to-date and accurate
  • Communicate with customers and service technicians to resolve issues and provide exceptional service
  • Work closely with the service operations team to ensure seamless communication and coordination
  • Provide support with warranty issues and customer inquiries
  • Assist with data entry and record-keeping to ensure accurate and up-to-date information
Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in a customer service or dispatch role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office and other software applications
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading company in the HVAC industry

Tolin Mechanical Systems is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.



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