Member Services Specialist

1 week ago


Virginia Beach, Virginia, United States Abnb Fcu Full time

Member Services Specialist

Department: Haygood Branch

Location: Virginia Beach, VA

Employee Benefits

Comprehensive employee benefits including 401k plans with matching opportunities, company-paid short-term and long-term disability, tuition reimbursement, and affordable health insurance options.

Attractive compensation structure with potential for annual salary increases and promotional opportunities.

A community-oriented culture that fosters networking and involvement in the Hampton Roads area and parts of North Carolina.

A workplace environment that prioritizes employee satisfaction, diversity, and strong member relationships.

Job Summary

Member Services Specialists are responsible for assisting members and prospective members with a wide array of Credit Union products and services. This includes processing financial transactions, providing explanations of services, establishing new accounts and loans, addressing issues, and guiding members to the appropriate resources.

Key Responsibilities

1. Process member financial transactions as instructed, including deposits, withdrawals, loan payments, money orders, and transfers.

2. Support the branch office in vault opening, closing, and balancing procedures.

3. Adhere to all policies and procedures while delivering friendly, courteous, and professional service to members.

4. Investigate, analyze, and resolve issues and discrepancies related to member accounts and loans.

5. Assist members in submitting applications for consumer/equity loans, overdraft protection, and credit cards.

6. Identify opportunities to promote additional products and enhance product usage.

Qualifications

- High School Diploma or equivalent required.

- One to three years of relevant experience preferred.

- Proficient in operating a PC and related software with precision and efficiency.

- Excellent active listening and interpersonal skills necessary for effective communication with both employees and members, in person and via phone.

EOE/AA/M/F/DISABILITY/VET

Note: Human Resources will only reach out to qualified candidates after reviewing resumes. No phone inquiries, please.



  • Virginia Beach, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled and motivated Family Services Specialist III to join our team in the Training & Development Unit. This position provides training and development for Child Protective Services (CPS) team members, as well as case management duties for children and families receiving CPS services.Key...

  • Retail Associate

    2 days ago


    Virginia Beach, Virginia, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Service Team Member

    4 days ago


    Virginia Beach, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesCustomer Service: Provide...


  • Virginia Beach, Virginia, United States Sentara Full time

    Job SummaryWe are seeking a skilled Environmental Services Specialist to join our team at Sentara Leigh Hospital. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our hospital floors.Responsibilities:Maintain the cleanliness and organization of hospital floors through the use of various...


  • Virginia Beach, Virginia, United States CoSolutions, Inc. Full time

    Position Overview:CoSolutions, Inc. is currently seeking dedicated Customer Service Specialists to join our team. This role is essential in delivering exceptional support to our clients, ensuring that they receive timely and professional assistance.Key Responsibilities:Act as a vital member of a customer support team, providing assistance to military...


  • Virginia Beach, Virginia, United States O'Reilly Auto Parts Full time

    Position Overview:As a Retail Service Specialist at O'Reilly Automotive, you will play a crucial role in ensuring exceptional customer satisfaction while delivering professional services. Your contributions will directly support the Store Manager and Assistant Manager in various operational aspects.Key Responsibilities:1. Deliver outstanding customer service...


  • Virginia Beach, Virginia, United States Navy Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesAnalyze and Resolve Member IssuesResearch and resolve...


  • Virginia Beach, Virginia, United States Midas VIRGINIA BEACH Full time

    Job OverviewAt Midas, we are committed to delivering exceptional service to our customers' vehicles through thorough inspection, diagnosis, and repair. We seek skilled automotive service specialists who can work autonomously while also collaborating effectively with team members. As a comprehensive service center, we aim to foster a successful work...


  • Virginia Beach, Virginia, United States RK Chevrolet Full time

    Position Overview:RK Chevrolet, a well-established automotive repair facility, is on the lookout for a talented and committed Automotive Service Specialist to enhance our workforce. This full-time position offers a competitive hourly wage of $15, with weekly payments. As an Automotive Service Specialist, your primary duties will include executing various...


  • Virginia Beach, Virginia, United States Didlake Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Janitorial Services Specialist to join our team at Didlake, Inc. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our working areas and washrooms.Key ResponsibilitiesClean and maintain working areas and washrooms,...


  • Virginia Beach, Virginia, United States Claxton Logistics Services, LLC Full time

    Position OverviewPosition Title: HR Program SpecialistCompany: Claxton Logistics Services, LLCRole SummaryThe HR Program Specialist plays a pivotal role in supporting the documentation process by collaborating with technical writers and editors. This position is essential in ensuring that all technical materials adhere to specific program standards and...


  • Virginia Beach, Virginia, United States ServiceMaster Commercial Services VA Full time

    Job OverviewWe are seeking a dedicated and detail-oriented individual to join our team as a Commercial Cleaning Specialist. As a key member of our ServiceMaster Commercial Services VA team, you will play a vital role in maintaining high standards of cleanliness in a professional and quiet environment.ResponsibilitiesMaintain the cleanliness and organization...


  • Virginia Beach, Virginia, United States Lighthouse Lab Services Full time

    Job OpportunityJob Title: Medical Laboratory SpecialistJob Summary:Lighthouse Lab Services is seeking a highly skilled Medical Laboratory Specialist to join our team. As a Medical Laboratory Specialist, you will be responsible for performing various testing in all departments, including molecular, clinical chemistry, hematology, urinalysis, and immunology....


  • Virginia Beach, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking an experienced Child Protective Services Specialist to join our team. As a key member of our Department of Human Services, you will be responsible for conducting CPS assessments and investigations, providing case management duties, and working closely with community partners to ensure the safety and...


  • Virginia Beach, Virginia, United States Sentara Healthcare Full time

    Job Title: HR Client Services SpecialistLocation: Virginia Beach, VAWork Shift: First (Days) (United States of America)Overview:Deliver timely, precise, and thorough responses to inquiries related to human resources matters, policies, and procedures.Facilitate HR solutions while providing professional and effective support.Manage expectations to ensure high...


  • Virginia Beach, Virginia, United States ServiceMaster Commercial Services VA Full time

    About the RoleWe are seeking a dedicated and detail-oriented Commercial Office Cleaning Specialist to join our team at ServiceMaster Commercial Services VA. As a key member of our janitorial team, you will play a vital role in maintaining high standards of cleanliness in a professional and quiet environment.ResponsibilitiesMaintain the cleanliness and...


  • Virginia Beach, Virginia, United States Professional Moving & Storage INC Full time

    Position Overview:We are seeking a dedicated Customer Service Specialist to enhance our operations at Professional Moving & Storage INC. In this pivotal role, you will be instrumental in providing exceptional support to our clients by delivering comprehensive information about our offerings and effectively addressing any challenges they may encounter.Key...


  • Virginia Beach, Virginia, United States Christian Brothers Automotive Full time

    Company OverviewChristian Brothers AutomotiveBenefits Offered: *Competitive Pay Up To $40+/HR For Highly Skilled TechniciansWeekends Off To Enjoy Time With Loved OnesAttractive Sign-On Bonus AvailableComprehensive Healthcare BenefitsPerformance-Based BonusesRetirement Plans With Matching ContributionsPaid Time Off & HolidaysReal-Time Technical Support For...


  • Virginia Beach, Virginia, United States ServiceMaster Commercial Services VA Full time

    About the RoleWe are seeking a dedicated and detail-oriented individual to join our team as a Commercial Office Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for maintaining high standards of cleanliness in a professional and quiet environment.Key ResponsibilitiesMaintain the cleanliness and organization of...


  • Virginia Beach, Virginia, United States Ladgov Corporation Full time

    Job OverviewLadgov Corporation is seeking a dedicated Catering Service Specialist to support our operations. The individual in this role will be responsible for serving, cleaning, sanitizing, and maintaining the dining facility. The ideal candidate for this position possesses relevant experience, enjoys working independently or collaboratively, and is...