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Customer Service Specialist

2 months ago

Virginia Beach, Virginia, United States Professional Moving & Storage INC Full time
Position Overview:
We are seeking a dedicated Customer Service Specialist to enhance our operations at Professional Moving & Storage INC. In this pivotal role, you will be instrumental in providing exceptional support to our clients by delivering comprehensive information about our offerings and effectively addressing any challenges they may encounter.

Key Responsibilities:
  • Respond to client inquiries and resolve issues efficiently
  • Provide detailed insights into the range of services and products available
  • Resolve product-related challenges and customer concerns in a timely manner
  • Maintain precise records of customer interactions and ensure they are current
  • Keep abreast of the latest service offerings to deliver accurate information
Qualifications:
  • Previous experience in customer service, sales, or a related field
  • Ability to build strong relationships with clients
  • Skilled in prioritizing tasks and managing time effectively
  • Exhibit a positive and professional demeanor consistently
  • Outstanding written and verbal communication skills