Customer Service Representative Position
2 days ago
TEKsystems is seeking a highly skilled Customer Service Representative to join our team in Newton, IA. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients and their families.
The ideal candidate will have 1+ years of customer service experience and possess excellent communication and problem-solving skills. You will work in a fast-paced environment answering inbound calls, making outbound calls, and resolving patient inquiries.
Key Responsibilities:
- Respond to patient inquiries via phone, email, or chat
- Resolve patient complaints and concerns in a timely and professional manner
- Collaborate with internal teams to resolve patient issues
- Maintain accurate records and data entry
What We Offer:
- Competitive salary range: $16.00 - $16.00 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Requirements:
- 1+ years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
About TEKsystems:
TEKsystems is a leading provider of Full-Stack Technology Services, Talent Services, and real-world application. We help clients activate ideas and solutions to take advantage of a new world of opportunity. Our team of 80,000 strong works with over 6,000 clients across North America, Europe, and Asia.
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