Healthcare Customer Service Specialist

5 days ago


Newton, Iowa, United States TEKsystems Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Healthcare Customer Service Specialist in Newton, IA.

This is a 4-month contract-to-hire opportunity with potential for conversion to a permanent role.

About the Role

As a Healthcare Customer Service Specialist, you will be responsible for handling high-volume inbound calls to assist patients with medical equipment and financial responsibility education.

You will also process orders accurately and efficiently using Microsoft Office tools and collaborate with intake teams to ensure seamless patient care.

Key Responsibilities
  • Handle high-volume inbound calls to provide exceptional customer service and support to patients.
  • Process orders accurately and efficiently using Microsoft Office tools.
  • Collaborate with intake teams to ensure seamless patient care.
Requirements

To be successful in this role, you must have:

  • At least 1 year of customer service experience in a retail, restaurant, or call center environment.
  • Strong computer skills and experience with Microsoft Office.
What We Offer

We offer a competitive salary of $16.00 per hour and a range of benefits including opportunities for career growth and development.

Our team is passionate about delivering exceptional customer service and making a difference in the lives of our patients.

If you are a customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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