Patient Service Advocate
5 days ago
We're seeking a talented Frontline Support Specialist to join our team at TEKsystems.
This is a fully onsite position in Newton, IA.
As a Frontline Support Specialist, you'll work in a fast-paced environment answering inbound calls and making outbound calls.
Your primary responsibilities will include obtaining, analyzing, and verifying the accuracy of information received from referrals, creating orders, and scheduling patients to receive equipment as ordered by their doctor.
You'll also be responsible for educating patients of their financial responsibility when applicable.
To succeed in this role, you'll need 1+ years of customer service experience, preferably in a healthcare setting.
A background in Microsoft Office and strong communication skills are essential.
In addition, preferred experience in a call center or phone-based customer service role is highly valued.
The estimated salary range for this position is $16.00 - $16.00 per hour, depending on experience and qualifications.
If eligible, benefits may include medical, dental, and vision coverage, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.
About TEKsystems:
We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity.
We're an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, working with progressive leaders to drive change.
At TEKsystems, we're committed to equality, diversity, and inclusion, and we welcome applications from all qualified candidates.
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