Customer Service Professional

1 week ago


Newton, Iowa, United States TEKsystems Full time
Job Summary

We are seeking a Customer Service Professional to join our team in Newton, IA.

This is a fully onsite position responsible for learning and understanding the entire front-end process to ensure successful service for our patients.

The ideal candidate will work in a fast-paced environment answering inbound calls and making outbound calls, while maintaining accurate records and communicating effectively with patients.

Key responsibilities include obtaining and verifying information received from referrals, creating orders, and scheduling patients to receive equipment as ordered by their doctor.

Additionally, the Customer Service Professional will educate patients of their financial responsibility when applicable and provide excellent customer service at all times.

About This Opportunity

This is a great opportunity to join a dynamic team and contribute to the success of our organization.

The pay range for this position is $16.00 - $16.00 per hour.

Benefits:

  • Medical, dental & vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
Requirements

To be considered for this role, you should have:

  • 1+ years of customer service experience (retail, restaurant are acceptable)
  • Experience with Microsoft Office
About TEKsystems

TEKsystems is an industry leader in Full-Stack Technology Services, Talent Services, and real-world application.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are committed to diversity, equity, and inclusion and welcome applications from candidates from diverse backgrounds.



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