Food & Beverage Operations Leader

2 weeks ago


El Paso, Texas, United States Dufry Group Full time
Join Our Team at Dufry Group

Dufry Group is a premier travel retailer with a rich history of over 30 years, dedicated to fulfilling the needs and desires of travelers across numerous duty-free and food & beverage locations.


What We Offer:
  • Hourly Pay Rate: $14.50
  • Full-Time Hours
  • Shifts Available: Flexible/Open Availability

Key Responsibilities of the Food & Beverage Operations Leader:
  • Assist the General Manager and Operations Managers in overseeing daily store functions, ensuring an exceptional customer service experience.
  • Manage store opening, closing, and shift transition protocols.
  • Oversee cash register operations, including spot checks, end-of-shift cash reconciliations, void processing, and deposits.
  • Ensure staff members arrive punctually in complete, clean uniforms, including nametags.
  • Report staff tardiness and absences to management.
  • Guarantee that customers are welcomed promptly and served by well-trained personnel.
  • Effectively manage customer queues.
  • Train new employees and provide ongoing training and coaching to the team.
  • Delegate daily tasks to sales associates and keep them informed about sales objectives.
  • Maintain strong product knowledge and ensure proper stock replenishment and rotation.
  • Stay vigilant to prevent theft and enforce policies to control internal loss.

Required Qualifications:
  • Ability to manage and assist in planning daily activities with leadership.
  • Minimum of one year of experience in a supervisory retail role.
  • Experience in providing guidance and support to store personnel.
  • Collaborative approach with on-site sales representatives.
  • Approachable and engaging leadership qualities.
  • Ability to thrive in a fast-paced environment.
  • Strong time-management and multitasking abilities.
  • Proficient in problem-solving.
  • High School Diploma or equivalent.

Additional Benefits:
  • Daily Pay: Access your earnings as you work.
  • 20% Discount at Dufry, 50% Discount on Dufry Food and Beverages.
  • Paid Time Off (PTO).
  • Personal and Parental Leave Programs.
  • Medical, Dental, and Vision Insurance.
  • Company-Paid Life Insurance.
  • Employee Recognition Programs.
  • Opportunities for Career Advancement and Growth.
  • Referral Bonus up to $500.

Dufry Group is an Equal Opportunity Employer, committed to creating an inclusive workplace that values diversity and unique experiences. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

All offers are contingent upon successful completion of background checks and/or employment verification results.



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