Beverage Service Specialist
2 weeks ago
Job Overview:
The Beverage Service Specialist is responsible for delivering exceptional beverage and food service to guests in a warm and professional manner. This role involves preparing drinks for other staff to serve and managing transactions for the lounge area.
Essential Skills and Qualifications:
- Must obtain any necessary licenses or certifications as mandated by local regulations.
- Excellent verbal and written communication abilities.
- Fundamental understanding of beverage preparation and service of various alcoholic drinks. Liquor certification as required by local laws.
- Strong service orientation with knowledge of customer service principles.
- High School Diploma is mandatory.
- Previous bartending experience is essential.
- Ensures the bar is properly set up and stocked on a daily basis.
- Responsible for the preparation and storage of garnishes, juices, and other perishables to maintain quality.
- Welcomes guests with a friendly demeanor.
- Encourages and records drink orders.
- Processes orders through the point of sale system and generates checks for guests, including those served by other staff.
- Handles all payment transactions accurately to ensure financial integrity.
- Secures and stores all beverage, food, and equipment items appropriately.
- Manages cash drops and secures the cash register.
- Performs cleaning duties to comply with health regulations.
- Adheres to all applicable state, federal, and corporate liquor laws regarding the service of alcoholic beverages.
- Completes additional tasks as assigned by management.
Palette Hotels is an equal opportunity employer, upholding policies that prohibit discrimination based on any protected classification under applicable laws, including race, color, creed, gender, national origin, age, veteran status, or physical or mental disability unrelated to job performance.
Our policies also ensure a drug-free workplace, prohibiting the use, possession, or influence of illegal substances or alcohol during work hours. The use of legally prescribed medications may also be subject to company policy if it affects job performance or safety.
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