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General Manager

2 months ago


El Paso, Texas, United States Altitude Trampoline Park Full time
About the Role

We are seeking a highly skilled and experienced General Manager to join our team at Altitude Trampoline Park. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the park, including guest services, food and beverage, training, and sales.

Key Responsibilities
  • Operations: Assist and execute all aspects of park operations, including guest services, food and beverage, training, and sales.
  • Leadership: Coach and develop a large and diverse team through clear written and verbal communication, and establish a positive work environment that promotes staff retention.
  • Financial Management: Manage all facets of the operation, including regular financial reporting, and oversee labor and spending for the entire facility.
  • Sales and Marketing: Execute sales and marketing plans in collaboration with the support center team, and maintain positive community relationships and participate in local events.
  • Guest Experience: Create an on-brand Altitude guest experience through superior operations, and maintain high visibility in guest areas during peak times.
Requirements
  • 5+ years of experience managing a team in an entertainment or food and beverage environment.
  • Food safety or alcohol certification required.
  • CPR/First Aid certification is a plus.
  • Strong leadership qualities, including organization and time management.
  • Able to recruit, motivate, develop, retain, and promote top talent through thoughtful leadership and genuine concern for team member growth.