Customer Engagement Specialist

2 months ago

Lewis Center, Ohio, United States Fleet Feet Full time

Position Overview:

Retail Sales Associate

At Fleet Feet, we embrace the belief that Running Changes Everything. As the leading running retailer in the nation, we are dedicated to fostering an inclusive atmosphere for all. Our mission is to provide exceptional service and support to our customers, ensuring they have everything they need for a successful running experience. Whether it's introducing them to their ideal running shoes, essential gear, or inviting them to participate in our training programs, we aim to create a vibrant and enjoyable environment.

Key Responsibilities:

As a Sales Associate, you will play a crucial role in our brand's success. Your responsibilities will include:

  • Engaging with customers to understand their needs and recommending suitable products.
  • Building and nurturing relationships with customers, vendors, and team members.
  • Delivering personalized solutions to enhance the customer experience.
  • Contributing to a collaborative and customer-focused environment.
  • Supporting all initiatives and activities within the Fleet Feet community.

Qualifications:

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Previous experience in a customer service or sales role is preferred.
  • Strong decision-making skills and a proactive approach to learning.
  • Detail-oriented, self-motivated, and positive attitude.
  • Ability to adapt and hold oneself accountable.
  • Commitment to ethical practices and teamwork.
  • Exceptional communication skills with customers and colleagues.
  • Willingness to exceed expectations and go the extra mile.

Benefits:

  • Dynamic and enjoyable work atmosphere.
  • Opportunities for training and career advancement.
  • Engagement in community service and local events.
  • Discounts on training programs and products.
  • Work alongside passionate and dedicated team members.

Please note that Fleet Feet franchise locations operate independently. Employment at a franchise location means you will be an employee of that franchisee, not Fleet Feet Corporation.

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