Customer Service Representative

2 months ago


Lewis Center, Ohio, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, driving sales growth and loyalty
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas, ensuring accurate inventory management
  • Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
  • Tint and mix products to customer specifications, ensuring high-quality results
  • Load and unload delivery trucks, assisting with deliveries as needed
  • Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience
  • Remain knowledgeable on products offered, discussing available options and making recommendations
  • Comply with inventory control procedures, suggesting ways to improve sales and efficiency
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, offering opportunities for growth and development. We value diversity and are an equal opportunity employer.

We are proud to be a VEVRAA Federal Contractor and request that state and local employment services delivery systems provide priority referral of Protected Veterans.

Please be aware that our recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.



  • Lewis Center, Ohio, United States SUPERIOR CENTRAL BEV MASTER Full time

    Job DetailsJob Location: Columbus - Lewis Center, OHPosition Type: Part TimeJob Shift: DayOverviewSuperior Beverage Group is a family-owned and operated company that has been around since 1922. Our Customer Service Representatives provide countless smiles across all Northeastern and Central Ohio.Our Customer Service Representative interacts with customers,...


  • Lewis Center, Ohio, United States Jason Flischel - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Jason Flischel - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesEstablish and maintain customer relationships through regular follow-ups and communication.Provide accurate and friendly...


  • Lewis Center, Ohio, United States The Sherwin-Williams Company Full time

    Customer Service RepresentativeThis role is crucial to the success of our retail stores. As a Customer Service Representative, you will work closely with customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be responsible for promptly resolving any customer concerns and...


  • Lewis Center, Ohio, United States Acloche Staffing Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work independently.Key Responsibilities:Answer incoming customer calls, emails, and web chats in a timely and professional...


  • Lewis Center, Ohio, United States Chick-fil-A Full time

    About the RoleAt Chick-fil-A, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our restaurant team, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests receive the highest level of service.ResponsibilitiesProvide Exceptional Customer Service: Create a...


  • Lewis Center, Ohio, United States Sherwin-Williams Full time

    Job SummaryThis role is a great opportunity to join our team at Sherwin-Williams as a Customer Service Representative. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs. You will also be expected to...


  • Lewis Center, Ohio, United States MARION GOODWILL INDUSTRIES INC Full time

    Job DescriptionThe Customer Service Representative role is crucial in delivering exceptional customer experiences, treating all donations with care, maintaining a clean and organized store environment, and demonstrating respect at all times.As a key member of the store team, you will have a direct impact on the success of your store, which in turn affects...


  • Lewis Center, Ohio, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure...


  • Lewis Center, Ohio, United States Dawson Full time

    Job OverviewDawson is seeking a highly skilled Spanish Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues efficiently, and ensuring high customer satisfaction.Key ResponsibilitiesAct as a liaison, providing...


  • Lewis Center, Ohio, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. This role is crucial to the success of our retail stores, and we are looking for someone who can provide exceptional service to our customers.Key ResponsibilitiesProvide excellent customer service by determining customer needs...


  • Lewis Center, Ohio, United States Pizza Hut Full time

    About the RoleWe're looking for fun and friendly individuals to serve America's Favorite Pizza to our customers.Key ResponsibilitiesProvide exceptional customer service and ensure a positive dining experience.Work effectively as part of a team to achieve sales and customer satisfaction goals.Operate a cash register, process transactions, and maintain a clean...


  • Lewis Center, Ohio, United States Jason Flischel - State Farm Insurance Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesEstablish and maintain strong customer...


  • Lewis Center, Ohio, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be responsible for promptly resolving any customer concerns...


  • Lewis Center, Ohio, United States The Sherwin-Williams Company Full time

    Job Summary:This role is responsible for providing exceptional customer service and sales support to customers in our retail stores. The ideal candidate will have a strong passion for delivering excellent customer experiences and a desire to work in a fast-paced retail environment.Key Responsibilities:Assist customers in person and over the phone by...


  • Lewis Center, Ohio, United States Jason Flischel - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will play a key role in providing exceptional service to our customers, helping them navigate their insurance and financial needs.ResponsibilitiesBuild and maintain strong relationships with...


  • Lewis Center, Ohio, United States Chick-fil-A Full time

    At Chick-fil-A, we're looking for individuals who share our passion for delivering exceptional customer experiences. As a Team Member, you'll play a vital role in ensuring our guests receive the highest level of service and quality food. Your responsibilities will include:Providing a warm and welcoming environment for our guestsPreparing and serving food and...


  • Lewis Center, Ohio, United States Chick-fil-A Full time

    Job DescriptionAt Chick-fil-A, we're looking for individuals who are passionate about providing exceptional customer service and creating a welcoming environment for our guests. As a Team Member, you'll have the opportunity to work in a fast-paced, dynamic environment where you can develop your skills and grow with our company.Responsibilities:Provide...


  • Lewis Center, Ohio, United States Massage Envy Full time

    Unlock Your Potential at Massage EnvyWe're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy Lewis Center. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleProvide outstanding customer service and build strong relationships...


  • Lewis Center, Ohio, United States Massage Envy Full time

    {"title": "Sales and Customer Service Role", "description": "OverviewAt Massage Envy Lewis Center, we're committed to delivering an exceptional experience and growing our member base to help more people on their wellness journey.Perks and BenefitsCompetitive hourly pay of $14-16, plus bonuses and commissionsEmployee referral bonus programEmployee Assistance...

  • Store Representative

    3 weeks ago


    Lewis Center, Ohio, United States Serv-U-Success Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Representative to join our team at Serv-U-Success. As a Store Representative, you will be responsible for maintaining a clean and organized store environment, providing excellent customer service, and achieving sales goals.Responsibilities:Merchandising and maintaining product...