Technical Support Engineer Position

2 weeks ago


Cerritos, California, United States Syndicatebleu Full time
About the Job
Syndicatebleu is currently seeking a skilled Technical Support Engineer to join our team. This is a temporary position lasting 1-2 months, requiring flexible scheduling and willingness to work early mornings and weekends. You will be responsible for providing technical support to internal customers, addressing issues with operating systems, applications, and networking equipment. We offer competitive pay rates and opportunities for professional growth.

Key Responsibilities:
• Troubleshoot and resolve technical issues related to operating systems and applications.
• Configure and maintain phone systems, including Cloud Mitel and Talk Desk.
• Perform routine server room maintenance, ensuring optimal system performance.
• Upgrade and install new computer equipment, ensuring seamless integration into existing systems.
• Provide front-line helpdesk support to internal customers, resolving hardware and software issues efficiently.
• Monitor and maintain firewalls, switches, and other networking equipment to prevent downtime.
• Create and update console logins for internal systems, ensuring secure access.
• Set up and configure new or relocated workstations, guaranteeing smooth transitions.
• Backup emails from Google domains, maintaining data integrity.
• Install RJ45 connectors and run network wiring, ensuring reliable connections.

Requirements:
• 5-7 years of experience in a Technical Support role is required.
• A+ Certification is preferred, but not mandatory.
• Proficiency in multiple operating systems, including Windows and Mac.
• Experience with configuring and maintaining networking devices and hardware.
• Ability to adapt to changing schedules and prioritize tasks effectively.
• Strong communication and problem-solving skills are essential for success in this role.

The estimated salary for this position is $25-$31 per hour.

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