Collections Specialist

4 weeks ago


New Orleans, Louisiana, United States PosiGen Full time
Job Summary

We are seeking a highly motivated and results-driven Collections Specialist to join our team at PosiGen. The ideal candidate will have a strong background in customer service and a proven track record of successfully resolving debt recovery issues.

Key Responsibilities
  • Deliver exceptional customer service to customers in arrears, ensuring timely and effective resolution of debt recovery issues
  • Utilize strong communication and negotiation skills to persuade customers to make timely payments
  • Work closely with the Collections Manager to achieve set revenue targets and call objectives
  • Stay up-to-date with regulatory and Company policies to ensure compliance at all times
Requirements
  • High School diploma or equivalent required; two years of customer service experience preferred
  • Knowledge of Billing and Collections procedures a must
  • Excellent written and verbal communication skills required
  • Ability to work independently and prioritize workload
What We Offer
  • Competitive base salary of $19-$21 USD
  • Opportunity to work in a fast-paced and dynamic environment
  • Professional development and growth opportunities


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