Auto Customer Service Representative
2 weeks ago
Alacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and internal stakeholders, providing exceptional customer service and support throughout the claims process.
Key Responsibilities:- Provide thorough claim documentation and support to clients and internal teams
- Assist auto auditors and management with various tasks, including data entry, claim pulls, and communication
- Manage incoming and outgoing calls in a timely and professional manner
- Meet team and personal qualitative and quantitative targets
- Previous experience in a customer support role
- Strong phone and verbal communication skills, with active listening
- Ability to multitask, set priorities, and manage time effectively
- Knowledge of Microsoft Office, including Word, Outlook, and Excel
- Ability to type a minimum of 50 words per minute
- High school degree
- Competitive hourly rate of $14.00
- Benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program
- HSA bank with selection of high deductible health plan
- 401K plan options
- Paid time off accruals
- Paid holidays
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Auto Customer Service Representative
2 weeks ago
Conyers, Georgia, United States Alacrity Solutions Full timeJob Title: Auto Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team.Job SummaryThe Auto Customer Service Representative will serve as the primary point of contact for clients and auditors, providing exceptional customer service...
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Auto Customer Service Representative
3 weeks ago
Conyers, Georgia, United States Alacrity Solutions Full timeAuto Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients, providing exceptional customer service and support...
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Auto Customer Service Representative
1 week ago
Conyers, Georgia, United States Alacrity Solutions Full timeAlacrity Solutions is a leading provider of insurance claims services in North America. As a Customer Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional service and support throughout the claims process. The role of Auto Customer Service Representative is to serve as a liaison between...
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Auto Customer Service Representative
4 days ago
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Auto Claims Service Representative
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Conyers, Georgia, United States Alacrity Solutions Full timeJob Title: Auto Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the liaison between our clients and our auditing team, providing exceptional...
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Auto Claims Service Representative
3 days ago
Conyers, Georgia, United States Alacrity Solutions Full timeAuto Customer Service Representative Role OverviewAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and be responsible for providing exceptional...
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