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Customer Service Representative

2 months ago

Conyers, Georgia, United States Superior Plus Full time

Customer Service Representative Opportunity

Superior Plus Energy Services is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering incoming calls from customers, educating them on our products and services, and resolving issues in a professional and efficient manner.

Key Responsibilities:

  • Handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
  • Assist and support walk-in customers at our location.
  • Contact customers to answer inquiries, resolve concerns, and create new business opportunities.
  • Process orders and complete forms/applications as required to fulfill customer requests.

Benefits:

  • We offer a comprehensive benefits package to meet the needs of you and your family, including full medical, dental, and vision care, 401(k) and profit sharing, tuition reimbursement, flexible spending accounts, basic life insurance, employer-sponsored short/long-term disability, wellness program, and opportunity for advancement.
  • Our team is committed to work-life balance, and we strive to provide a supportive and inclusive work environment.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.