Auto Customer Service Representative

3 weeks ago


Conyers, Georgia, United States Alacrity Solutions Full time
Job Description

Alacrity Solutions is a leading provider of insurance claims services, offering a comprehensive range of solutions for property, auto, heavy equipment, and casualty claims management. As a full-service provider, we deliver streamlined claims, repair, and recovery services, supporting our clients throughout the entire claim handling and resolution process.

The Role of Auto Customer Service Representative

Serve as the primary point of contact between clients and the auditing team, providing exceptional customer service and support throughout the claims process. As a key member of the auto auditing department, you will be responsible for document retrieval, claim building, and communication with clients.

Key Responsibilities:

  • Provide thorough claim documentation for each auto claim, ensuring accuracy and attention to detail.
  • Assist auto auditors, management, and administrative teams with various tasks, including data entry, claim pulls, incoming calls, and outgoing calls.

Requirements and Skills:

  • Previous experience in a customer support role, with a strong background in phone and verbal communication skills.
  • Ability to multitask, set priorities, and manage time effectively, with a focus on meeting team and personal qualitative and quantitative targets.
  • Knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Ability to type a minimum of 50 words per minute.
  • High school degree or equivalent.

Why Choose Alacrity Solutions?

  • Competitive salary range: $14.00 per hour.
  • Benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program.
  • HSA bank with selection of high deductible health plan.
  • 401K plan options.
  • Paid time off accruals.
  • Paid holidays.

Affirmative Action/EEO Statement

Alacrity Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.



  • Conyers, Georgia, United States Alacrity Solutions Full time

    Alacrity Solutions is a leading provider of insurance claims services in North America. As a Customer Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional service and support throughout the claims process. The role of Auto Customer Service Representative is to serve as a liaison between...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Auto Customer Service Representative Role OverviewAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and be responsible for providing exceptional...


  • Conyers, Georgia, United States Applied Industrial Technologies Full time

    As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth.We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training.Here is just some of what we have to offer:Base salary and...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    Customer Service Representative Job DescriptionAt MAU Workforce Solutions, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your in-depth knowledge of...


  • Conyers, Georgia, United States Jason Bryant - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Conyers, GA is seeking a career-oriented professional to build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesEstablish customer relationships and follow up with customers, as...


  • Conyers, Georgia, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized and...


  • Conyers, Georgia, United States Ingles Markets Full time

    Location: Ingles Markets is seeking a skilled Customer Service Representative to join our team in a part-time capacity. As a Customer Service Representative, you will be responsible for providing exceptional customer service while maintaining a high level of productivity and complying with all safety and sanitation procedures.Requirements:Interpersonal and...


  • Conyers, Georgia, United States Sherwin-Williams Full time

    This role is crucial to the success of our retail stores. Customer Service Representatives work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions.They are also expected to promptly resolve customer concerns and ensure maximum client satisfaction while meeting sales...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    Customer Service Representative Job DescriptionMAU Workforce Solutions is seeking a highly skilled Customer Service Representative to join our team in Conyers, GA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers by utilizing in-depth knowledge of company products and...


  • Conyers, Georgia, United States FedEx Full time

    Key Responsibilities:As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's...


  • Conyers, Georgia, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Conyers, Georgia, United States Ace Hardware Full time

    Cashier Position OverviewCowan ACE Hardware Green Street is seeking a positive and upbeat employee to fill the role of Cashier. As a Cashier, you will be responsible for upholding the Core Values as determined by the management team.The ideal candidate will have excellent customer service skills and be able to work well in a fast-paced retail environment. As...


  • Conyers, Georgia, United States Target Full time

    Key Responsibilities: Create a welcoming experience for every guest by authentically greeting them every time. Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. Welcome guests into self-checkout and provide assistance as needed. Scan and bag all guest items efficiently, ensuring a smooth and...


  • Conyers, Georgia, United States D.R. Horton Full time

    Job Summary: We are seeking a highly skilled Customer Service Technician to join our team at D.R. Horton, Inc. As a Customer Service Technician, you will be responsible for maintaining an elevated level of customer satisfaction among homeowners by facilitating all customer warranty requests and resolving issues in a timely and professional manner.Key...


  • Conyers, Georgia, United States Flynn Planet Fitness Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Flynn Planet Fitness.Key Responsibilities:Provide exceptional customer service to members and guests, ensuring a positive and welcoming experience.Answer phones courteously and assist callers with a variety of questions,...


  • Conyers, Georgia, United States Help A Child Smile Full time

    We are seeking a highly skilled and bilingual receptionist to join our team at Help A Child Smile. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to...


  • Conyers, Georgia, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:Greeting guests and interacting with them in a friendly and courteous manner.Answering phone calls and taking orders in a timely and efficient...


  • Conyers, Georgia, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Engage in friendly and genuine conversation with guests throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently.About the Role:As a Guest Advocate at...


  • Conyers, Georgia, United States Family Dollar Full time

    As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Key responsibilities include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the store and its products. Additionally, you...


  • Conyers, Georgia, United States Wendy Bear - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Wendy Bear - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek an energetic professional who thrives in a fast-paced environment and is motivated to succeed.ResponsibilitiesEstablish and maintain...