Auto Claims Service Representative
4 weeks ago
Auto Customer Service Representative Role Overview
Alacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and be responsible for providing exceptional customer service and support throughout the claims process.
Key Responsibilities:
- Provide thorough claim documentation and support to clients and internal teams.
- Assist auto auditors and management with various tasks, including data entry, claim pulls, and communication.
- Meet team and personal qualitative and quantitative targets.
Requirements:
- Previous experience in a customer support role.
- Strong phone and verbal communication skills, along with active listening.
- Ability to multitask, set priorities, and manage time effectively.
- Knowledge of Microsoft Office, including Word, Outlook, and Excel.
- Ability to type a minimum of 50 words per minute.
- High school degree.
Why Choose Alacrity Solutions?
- We offer a comprehensive benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program.
- We have a 401K plan options and paid time off accruals.
- We are an equal opportunity employer committed to diversity and inclusion in the workplace.
Physical and Mental Demands:
- The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Starting Salary Range:
- $14.00 per hour.
Job Specifics:
- In-office position in Conyers, GA.
- Full-time position, Monday through Friday, 8:30 am to 5:00 pm.
Travel Required:
- None.
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