Field Service Technician

4 days ago

Hartford, Connecticut, United States FUJIFILM Corporation Full time
Job Summary

The Field Service Technician – Level 3 will report to the Regional Support Manager and will be responsible for the service and maintenance of either multiple product lines that the GCD service team supports or a high-speed inkjet product line.

Key Responsibilities
  • Service and maintain multiple product lines, including high-speed inkjet products
  • Travel throughout the United States to perform installations, service calls, and training
  • Provide customer phone support and sales assistance in demos and/or customer visits
  • Manage and perform preventative maintenance on trained equipment
  • Complete all required reporting procedures related to the maintenance and repair of the equipment
  • Monitor and manage the return of all parts
  • Attend training classes and develop necessary knowledge and skills to service GSD supported equipment
Requirements
  • 5 or more years of field service experience with industry-related product lines
  • Working knowledge of electronics or 2+ years field territory assigned experience
  • Computer skills with emphasis on operating systems and hardware
  • Excellent communication skills (both verbal and written), working knowledge of Microsoft applications, and outstanding customer service
  • Valid state driver's license (Real ID compliant), and passport
  • Ability to do extensive traveling
  • Bachelor's Degree or equivalent experience and training
About Fujifilm

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

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